BurneekReviews of burneek.com

Response from BurneekSep 20, 2024

Hello Chris, I’ve been looking into your order and noticed that it has been delivered. I see there was a slight delay, and we are truly sorry about this. We want to apologize and assure you that this is something we strive to improve, though sometimes it’s out of our hands due to the logistics of the shipping company. We always aim to keep our customers happy by shipping products quickly and efficiently. I hope you enjoy your sauna, the benefits are truly wonderful. Sincerely, Burneek

Response from BurneekSep 12, 2024

Hello Bill, Our greatest wish is that each customer receives optimal service from us. I noticed that you made your purchase on September 2nd, we shipped it on September 3rd, and after reviewing your order and tracking number, we saw that you received the product on September 11th, 8 days after we sent it. We sincerely apologize if there was any delay on the part of the shipping company. This is not something that usually happens. Unfortunately, it occurred in your case, and we offer our most sincere apologies. I hope you truly enjoy your sauna and all of its benefits, and if you have any issues, please don't hesitate to write to us at [email protected]. We will always be here to help you. Once again, we apologize. Sincerely, Burneek