BulbSquare.com is a global shipping online store. We provide high-quality home lighting at affordable prices. We dedicate to provide more options of home lightings and ideas on interior.
BulbSquare (bulbsquare.com) has 159 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Also known as
bulbsquare.com
Website
bulbsquare.com
Category
Home Goods Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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BulbSquare is a scam and a bully. I would never purchase anything from them and would only introduce it to my worst enemy!
HA
Hannah
Product damaged and electrics don’t look safe
The updates on tracking were nice to have . But the product itself when it arrived was awful . The electrics look like they’ve been chewed and the structure itself is cracked, bent and scratched . Very frustrating. Currently waiting to see if they will refund me.
JR
Jill R.
Bait and switch.…
$680 light purchased and a completely different cheap ceiling light arrived six weeks later. Scam
LA
Laura
I ordered a Tiffany lamp for my…
I ordered a Tiffany lamp for my daughter in law for Christmas on 11/27/25. Well Christmas is over and still no lamp even after paying $95.00 extra for shipping in 10-15 days. Bulbsquare customer service says it's been sent to FedEx. FedEx said the lable was created but they have never received the lamp and as soon as they do it'll be shipped. Never ever will I order from Bulb square again. Now let's see how long it'll take to get my money back!! Wish me luck!!
SL
Suzan L.
Horrible Experience - Do NOT purchase anything from Bulb Square
I purchased a light fixture from Bulb Square recently. It was the worst product and service I have ever had. The shipment took twice as long to receive as initially stated. Due to the delay, I was told I was going to get a credit of 10% on purchase price - that did not happen. Once received, the light fixture had no assembly instructions. After multiple emails and attempts at live chat (was always offline), the only instructions I received were two sentences long and instructed me to connect two wires. Completely useless. DO NOT BUY FROM THIS COMPANY.
Response from BulbSquareDec 2, 2025
Dear valued customer,
Thank you for taking the time to provide your feedback. We are sincerely sorry to hear that your experience did not align with the high standards we set for ourselves.
We pride ourselves on our commitment to quality and transparency, and we are disappointed to learn that we did not meet these expectations in your case.
Your feedback is invaluable as we continually seek to improve our service and ensure customer satisfaction. We take your concerns seriously and are committed to making necessary improvements.
Could you please contact us at [email protected], or provide your preferred contact information, so that we can discuss this matter further and explore solutions to any issues you may have?
We are eager to make things right and improve your impression of our services.
We appreciate you bringing these issues to our attention. While we cannot change your initial experience, we are dedicated to enhancing our services for a better future experience.
Thank you once again for your review. It helps us maintain our high standards and better serve our customers. We look forward to serving you again.
Warm regards,
John
PL
Paul L.
Bulbsquare - not in stock? Poor communication.
I ordered a chair, and purchsed the "Worry Free Purchase protection". Shipping time was stated 25-30 days, I would be notified as soon as it was shipped. 30 days, still not shipped.
EDIT: the company said their supplier wasn't able to send the chair, and they will be refunding my money.
TR
the R.
Ordered 3-sconce lights ~$300…
I ordered 3-sconce lights approx &300. Bulb square claimed it shipped and provided a tracking link but the link has suddenly vanished. B4 it vanished, it showed it was enroute from China and supposedly made several stops in the US. However, everything went silent. The product was ordered 9/30 nearly 6-weeks ago...they are a scam...BEWARE and run away
Response from BulbSquareNov 6, 2025
Dear valued customer,
Thank you for taking the time to provide your feedback. We are sincerely sorry to hear that your experience did not align with the high standards we set for ourselves.
We pride ourselves on our commitment to quality and transparency, and we are disappointed to learn that we did not meet these expectations in your case.
Your feedback is invaluable as we continually seek to improve our service and ensure customer satisfaction. We take your concerns seriously and are committed to making necessary improvements.
Could you please contact us at [email protected], or provide your preferred contact information, so that we can discuss this matter further and explore solutions to any issues you may have?
We are eager to make things right and improve your impression of our services.
We appreciate you bringing these issues to our attention. While we cannot change your initial experience, we are dedicated to enhancing our services for a better future experience.
Thank you once again for your review. It helps us maintain our high standards and better serve our customers. We look forward to serving you again.
Warm regards,
John
CO
Consumer
Don’t waist your time and money. First we ordered some lights to go over…
First we ordered some lights to go over our kitchen table. They were back ordered because of Chinese new year but then came 90 days later and it was the wrong model. They sent us the right model and didn’t ask for the wrong model back. Ok. The LED lights are cheep and flickering which drives me crazy. I can’t put regular bulb because the lights will catch on fire as my electrician says.
In the mean time we ordered 3 pendants lights for our kitchen island. First they were back ordered, again months. Then they came but it was the wrong model and one was broken. They sent us tree more of the right model but two were broken. They gave us a 20% discount and sent tree more lamps without the wiring. Now it’s been 9 months of going back and forth and there final answers was that I had all the parts to put them back together. I had to figure out how to transfer the wiring from my broken lamps to my new unbroken pendant ones.
After many emails they still didn’t want to help us fix the problem. So I had to figure out how to wire the pendant lamps. Good thing I didn’t trow away all the broken lamps and I was able to salvage tree of them.
I’m so frustrated with that company it’s not even funny.
On top of it the led lights flickers and I can’t dim them without making it worse.
I tried to put conventional lights in it but it won’t work.
In short, stay away from that company at all cost.
It’s a huge waste of time and money.
Response from BulbSquareNov 7, 2025
Dear customer,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the long and frustrating situation you described. No customer should ever have to deal with repeated delays, incorrect items, or issues with product wiring. We completely understand how upsetting this must have been, and we sincerely apologize for the inconvenience it has caused.
What you described is far from the experience we want any customer to have. At the moment, we haven’t been able to locate your order based on the information provided in your review. To help us fully understand your case and provide the proper support, could you please contact us at [email protected] with your order number or the email used at checkout?
Once we receive your information, our team will review your situation immediately and work closely with you to find a fair and satisfactory resolution. We take all feedback very seriously, especially when a customer feels let down, and we want to make sure your concerns are properly addressed.
Thank you again for bringing this to our attention. We truly appreciate your patience and understanding, and we would be grateful for the opportunity to make things right for you.
Warm regards,
BulbSquare Customer Support Team
