BrowproReviews of browpro.co

I had got confused with a payment and more than one order went through meaning I got multiple brow kits. I was able to get an email to the company and they immediately refunded me the 51 dollars. I was delighted. I am waiting now for my original order and can’t wait to use their products. If the product is as good as the company, I will be very very pleased. Thanks again for all your support.

Firstly I have to say thank you to Sarah Robinson for the most exellent customer servic she provided to me. I accidently ordered a package that I could not use and she made sure I received a full refund. It was fast and efficient. The product that I ordered is wonderful. Exactly as promised, well packaged and very prompt delivery. I definalely recomend Browpro to anyone. Thank you Browpro I will recomend you whenever possible.

While the product isn’t too bad, takes a little bit to kind of get used to it but then there’s hidden subscriptions so beware if you buy this product they’re gonna charge you and charge you supposedly for VIP benefits. When you order a product you shouldn’t have to be made to order a subscription. I’m very unhappy. I talked to them by email to get my money back with no results. I would recommend be careful who you buy from.

I purchased an item and love the brow stamps, but I didn't know i was automatically signed up for a membership. I asked about it and they explained everything, and then confirmed whether I wanted to cancel. When I said that I wanted to cancel, there was no push back and my refund was processed quickly.

When my item came it was damaged I emailed Brow Pro and explained what happened. Within a couple of hours a customer service representative named Monica returned a email to send a few pictures of my item. Monica enumerated and said my item was been replaced at no charge Thank you Monica Job well done

Wow. Such deceptive conduct. I have just filed a case with Paypal. I ordered 1 brow stamp which they invoiced, followed by a 2nd invoice for 3 more brow stamps!!!! To say I am furious is an understatement. I carefully budget my money and this has meant going without a meal box I purchase weekly. What is going on with these companies that advertise on Facebook. Buyer beware. Edited: 22.04.26 I am in the process of closing my paypal account and will probably close my current bank account and order a new card based on other reviews here. I am fearful of being charged for unauthorised purchases. DO NOT ORDER FROM THIS COMPANY. Another edit 24th May 2026: So I keep getting asked for an update to apparently prove if my review is genuine. I did receive 4 (yes 4!!!).browpros, even though I only ordered one and got tricked into 3 more by the dodgy checkout process. I did close my account along with my PayPal and opened a new account. Two companies have done this to me and Paypal do not protect you. Oh and the product is expensive and not fit for purpose.

This company is a SCAM.They took out 49.68,7256,72.56 18.43. My bank froze my bank account.I only order one .To try it out.I email them and said that it was my fault that I did not order right.Yhey were only going to refund 50%..My bank is involved and they are doing an investigation.to make sure I get all my money back.They are a scam.

My elderly Mother made a purchase from Australia by accident, she had no clue she had ordered something. I contacted Browpro and explained the scenario, from the very outset they were great about it even offering options. This is how internet sales should be! Well done to Browpro and bless you for your understanding and kindness.