Robyn
After an error in an order made by me I…
After an error in an order made by me I requested a refund. Took awhile but it came today. Very helpful Thank you I am loving the BrowPro. It’s so easy to use. I highly recommend it.
Browpro is listed under Accessories.
Browpro (browpro.co) has 405 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Robyn
After an error in an order made by me I requested a refund. Took awhile but it came today. Very helpful Thank you I am loving the BrowPro. It’s so easy to use. I highly recommend it.
Carmen M.
The order process was great until the order was complete. Then there are some deceptive links that look like you may need to click them before your order is complete. Those links are actually additional items to purchase. That being said, Claire was great at helping me resolve my purchase error. I'm looking forward to trying the product that I ordered.
Missy
Mully sent me.
Response from BrowproOct 7, 2026
Thanks for the 4-star review!
OFELIA S.
The product is very good and easy to use. I am glad they have come up with this now to save a lot of time for a woman getting ready to go out.
Response from BrowproSep 15, 2026
We truly appreciate you taking the time to share your experience with us. Thank you for choosing us and for your support! 🌸
Sherri
It took many emails back and forth with Khloe for me to finally receive the product. The product seems to work well, I've only used it once since I received it yesterday. I did not know it was coming from overseas when I ordered it, I think full disclosure on this would save a lot of the back and forth looking for the product. It took two shipments and almost 3 months for me to get the product. Again Khloe was the reason I didn't ask for a refund.
Response from BrowproAug 30, 2026
We're glad to hear that the product seems to be working well so far, and we're especially grateful for your kind words about Khloe. It's wonderful to know that her patience and support helped make the experience more positive and gave you confidence to wait for your order. We also appreciate your feedback regarding clearer information about shipping origins and delivery expectations. Transparency is important, and we'll make sure your comments are shared with the appropriate team. Thank you for your patience and for giving BrowPro a chance! 💕
Beverley B.
I had purchased the eyebrow stamps but then trying to get to checkout, in my opinion, hidden links I then spent an additional 78 usd. After a couple of emails this has now been refunded in full. Khloe was my contact and dealt with my enquiries quickly and effectively.
Response from BrowproAug 22, 2026
Thank you for sharing your experience and for giving us the opportunity to resolve the issue. We're also delighted to hear that Khloe responded quickly and handled your enquiries effectively. We'll be sure to share your kind words with her. Thank you for taking the time to provide your feedback—we truly appreciate it.
Lynn W.
I had a problem in that I hadnt understood everything when I ordered not realising this was an ongoing account but Dana helped me to cancel and gave me some refund. She was excellent even though the problem had been mine originally!
Response from BrowproAug 22, 2026
Thank you so much for your kind and honest review! We'll be sure to pass your kind words along to Dana. Thank you for taking the time to share your experience and for giving us the opportunity to assist you!
Trudy
The final checkout process did not show full amount of total payment before completing transaction. The upsells / add on sales should be more clear and transparent. Khloe was friendly and professional to deal with and replied promptly to my communications. My refund was quickly processed and I was kept well informed by Khloe.
Response from BrowproAug 22, 2026
Thank you for taking the time to share your detailed feedback. We understand your concern regarding the checkout process and the visibility of upsells and additional offers. We appreciate your suggestion that these should be clearer and more transparent, and we'll make sure your feedback is shared with the appropriate team. Thank you for giving us the opportunity to resolve the issue and for recognizing Khloe's excellent customer service. We truly appreciate your feedback and support!