Elizabeth B.
I had a problem with my order
I had a problem with my order. The communication from the team was amazing. Claire was fantastic, she sorted out my order and my problem was resolved. Great communication!
Browpro is listed under Accessories.
Browpro (browpro.co) has 405 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Elizabeth B.
I had a problem with my order. The communication from the team was amazing. Claire was fantastic, she sorted out my order and my problem was resolved. Great communication!
pamn
The product, itself, is exactly as depicted. Perfect brows in seconds. But, it's the customer service that's outstanding. When ordering, the website has pop-ups that are very confusing, and it is easy to make an additional purchase that you don't want. In my case, I mistakenly ordered extra product. Customer service made good and gave me a full refund. I found the people at this website are kind and reputable. I recommend the product, also.
Bea S.
I encountered issues with an order I had placed and asked for it to be cancelled after realizing it was in error. This company was very helpful and refunded my money with no delay. I appreciate this type of service and want to give credit where it is due. Thank you for working this out with me in a timely manner.
Francina T.
Excellent and quick response to queries. Resolved my issue with courtesy and understanding.
Judy K.
I have been looking at this product for a while. I decided to purchase. There were a lot of additional options that popped up and by accident, I must have clicked on something I was unaware of. I contacted customer service right away. I explained my error and without question, they fixed my concern. I feel with this great customer service, the product will be amazing.
Response from BrowproOct 19, 2026
Thank you so much for giving us a try! ❤️ We’re glad our Customer Service team was able to quickly resolve your concern and make things right. We always want our customers to feel supported and confident in their purchase. We hope you love the product as much as we love hearing about your experience! 😊💕
Marion
Communicating is excellent as is their aim to resolve any issues.
Response from BrowproOct 19, 2026
Thanks so much for your support and feedback :)
Kathy C.
The product was great it went on very nicely and the product stays on your eyebrow for a long time and is waterproof
Response from BrowproOct 19, 2026
We truly appreciate your support and are so happy you’re enjoying your BrowPro! 💕
Crystal M.
I had a problem with unauthorized charges but as soon as I asked for help, Sophia jumped to action immediately. Very EXCELLENT customer service, I am a happy customer. Thank you Sophia
Response from BrowproOct 7, 2026
We understand how concerning unexpected charges can be, so it’s wonderful to hear that Sophia made you feel supported and got things sorted out quickly. We’ll definitely pass your kind words along to her — she’ll be so happy to know how much you appreciated her help! Thank you again for your trust and support. We’re so happy to have you as a customer! 💕