BrowproReviews of browpro.co

I did not realize the order came with a subscription. I reached out to the customer service team, they were professional and curious. They quickly helped me resolve the misunderstanding and assisted me in canceling. I was very pleased

Customer service was great! Fast and helpful!

Quick response to messages and easy to deal with.

I ordered the brow product, but didn't realise i had been subscribed, so got in touch and got a reply very quickly, my refund was instant and the young lady who answered my query could not have been more helpful and kind. They are on the ball with Customer Service.

I had ordered something that i didnt want and couldnt afford. I contacted Browpro immediately and within a couple of hours i had received a reply. Anna was the consultant who was handling my issue and she asked sensible questions that were empathetic and understanding. At no time did she accuse me or blame me, Anna offered me a couple of solutions which had i wanted the product but just couldnt afford it would have been perfect. In my situation i had not wanted the product and Anna organised the cancellation of my order and refund of the product. The money landed in my account within 24 Hours. A huge thank you to Anna who made my experience so wonderful. She is a credit to browpro! Most of all she is a lovely Kind person

BrowPro is an excellent company with quality products, I just recently ordered and received my Light Bron BrowPro, eyebrow shadow with 2 foam rubber eyebrow shapes, one left, and one right, still practicing, but,so grateful 🙏 to have eyebrows again; first time customer, but,definitely will be ordering again, so easy to use

As many others have experienced, I inadvertently joined the VIP club. All I wanted was one stamp to try it out. I can't praise customer service enough for sorting it out and refunding. Delivery time took awhile to Australia. Now I just need to learn to apply the stamp without looking suprised :)

Had an issue with my order. They were very helpful & timely in resolving said issue. As for the product. Works nicely & looks good. Actually bought for a friend who has issues drawing them on.