Brightside HealthReviews of brightside.com

I feel comfortable with my psychiatrist and have been steadily improving in my day to day life.

High quality care and convenient scheduling. Great value as well.

I feel heard and seen by my provider

Customer support does not get back to you within the 72 hour time period. I have now waited almost 3 weeks to hear back from them. My intake with the PMHNP was 20 minutes and she seemed very dismissive in our last session and was suggesting a medication to me that she told me would not be a good option. I chose Brightside because finding in person help that doesn't take 6+ months in my area is difficult. My PCP said she will refill my prescriptions until I can see an in person provider in October My provider also wrote a very inappropriate work note that listed diagnoses and more information than any workplace needs to know.

My experience is great even though I wish I could book my therapist for weeks in advance rather than having to make a new appointment each week. Sometimes she’s already booked and I cannot see her for the week like this week and it’s saddening because ideally I would like to see her every week. I would love to be able to schedule a month out but the app doesn’t let me. I don’t even know how to schedule an appointment either my therapist has to schedule it each time.

Great experiences. I’ve had a little trouble navigating the site but that may just be me.

My experience with Brightside has been amazing every step of the way. Every part of the process—from signing up to getting matched with care—felt easy, supportive, and professional. They made what could have been stressful feel simple and encouraging. I’ve felt truly cared for, and I’m grateful for how seamless the whole journey has been.

I love Brightside Health! My psychiatrist is amazing. I have improved since I’ve been seeing him. I would highly recommend