Michelle C.
Easy to set up appointment and speak…
Easy to set up appointment and speak virtually ..I can be just about anywhere

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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1,577 approved reviews, newest moderated first
Michelle C.
Easy to set up appointment and speak virtually ..I can be just about anywhere
Madison G.
If you’re looking for professional trustworthy, reliable, and helpful providers…you will NOT find it here. I’ve gone through multiple different providers having to keep requesting new ones because the ones for therapy were very unwelcoming and constantly trying to rush me out of the session. Now for the psychiatry ones, OH MY GOD the bull I went through is just unnecessary. Her name is SANDRA WALKER-LEE. She is just the worst. First thing, she’s incredibly rude, doesn’t understand how do her job, not to mention after our appointment she put in the system that I didn’t show up!!! And there is a $95 fee for that. Luckily I keep my card locked but I reached out to the Brightside team 4 times and to this day they still try to charge my card $95 and it happened months ago. Brightside is anything but reliable and professional and if you think this is only option, trust me, there are plenty more platforms that will take your insurance and get you the help you need. P.S Brightside, STOP CHARGING MY CARD YOU ARE NOT GETTING THAT MONEY.
M. M.
As someone who has mastered talk therapy and reached a point of remission, I need maintenance medication and regular check-ins to keep my illness at bay. Brightside and especially Judy Figueroa have made it so easy to stay mentally well and I know I am in great hands.
Larissa
I appreciate the accessibility of the platform, although sessions feels very rushed and not very compassion filled. Which is what I miss about traditional practitioners.
Erin E.
I found a therapist who is a prefect fit for me. The convenience of remote meetings makes it easy to make appointments.
Chanse F.
Unqualified doctors from "For-profit" Schools that just take tuition for a piece of meaningless paper. You will be seen by a very unqualified "doctor" who will immediately begin prescribing medications from the lobbying team that pays them to push their drugs. This is a DANGEROUS operation with vastly inferior "doctors". My advice is to check the credentials of the doctors they are serving up to you. Many of them don't appear to even be based/operating in the US.
Response from Brightside HealthMay 12, 2026
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Brightside Health takes concerns regarding quality of care and member experience seriously. All providers on our platform are licensed professionals who are credentialed to practice in the states where they serve members, and treatment decisions are made independently based on clinical judgment and individual member needs. Our team has reached out directly regarding the concerns raised here. If you would like to discuss your experience further, we welcome you to follow up with us directly at [email protected].
Tina S.
Helps me to understand my emotions without trauma overcoming. Gives me exercises/ tools to help me deal better with my depression and isolation.
Kelcy M.
I really like my psychiatrist and I’m glad she feels confident in prescribing things because the other app, Teladoc, they weren’t. Would definitely suggest Dr. Mayra