Judith Ann E.
I unsubscribed from the service and…
I unsubscribed from the service and they still charged me for a missed visit
Response from Brightside HealthJun 4, 2025
I'm so sorry for the frustration this caused — I can understand how disappointing that must have felt. While canceling a subscription ends ongoing services, it doesn’t automatically cancel previously scheduled appointments. That’s why the charge for the missed visit still went through. We appreciate you reaching out and hope this helps clarify. Please feel free to contact us at [email protected] if we can support further.



