Brightside Health Reviews | Read Customer Reviews of brightside.com

Brightside Health Reviews | Read Customer Reviews of brightside.com

Brightside Health reviews

1,577 approved reviews, newest moderated first

Michelle
May 25, 2025
Easy app to navigate. Great provider
Enjoy my provider. The app is easy to navigate.
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Alyssa
May 24, 2025
I wish the check ins were more well…
I wish the check ins were more well rounded in mental health, depression and anxiety aren't the only mental health issues people suffer with. I wish there were check-ins related to bipolar and ADHD and PTSD. This seems to be a very basic solution to the most severe issues. It's impossible to describe my mental health under only 2 categories. And trying to sells me short and makes true healing at my core impossible. Also more variety in the self care section would be great, only offering videos is a very slack way of offering "self care" options.
Response from Brightside HealthJun 4, 2025
Thank you so much for taking the time to share your thoughts. We completely understand that mental health is complex and that experiences like bipolar disorder, ADHD, and PTSD deserve thoughtful, individualized support. Our current check-ins are based on evidence-based tools for depression and anxiety, but we know these don't capture the full picture for everyone. We’re actively exploring additional options that better support conditions like ADHD and PTSD — always with a focus on accessibility and clinical best practices. We also appreciate your note on the self-care resources. Your feedback helps us continue to grow and improve, and we’ll be sure to share it with the team working on member experience.
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Jennifer R.
May 23, 2025
So helpful
So helpful. So easy. I love it!!
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Lachella C.
May 23, 2025
Great therapist
Great therapist
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Deke H.
May 23, 2025
This is top tier healthcare
This is top tier healthcare, online. Very personalized, highly qualified and professional- they aren’t trying to switch your healthcare plan as their main goal like I’ve experienced in the past. I’ve been through many workshops, therapists and expensive psychiatrists. I’ve gotten some interesting insights and some benefits but was surprised at the prescriptions and often rude and disingenuous demeanor. This feels like a fantastic office visit to a very reputable esteemed medical group. I have actually achieved real progress. Very happy thus far.
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Hoda S.
May 23, 2025
Reliable
Reliable, quick response and trustworthy
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Heather C.
May 23, 2025
I feel like I am able to talk with my…
I feel like I am able to talk with my practitioner and she listens!
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Wendy W.
May 22, 2025
They are always available 24/7
They are always available 24/7! Very helpful
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