Brightside HealthReviews of brightside.com

The care I receive from my provider is excellent! She gets me and is always so supportive and positive. I would have given 5 stars but their billing needs to be more transparent and documented.

This is the best mental health care that I’ve ever received. So convenient and so helpful and completely comfortable in my own private space. It really was God sent.

My therapist has helped me with some of the issues I have been experiencing. The app is not always correct. I get notifications to make an appointment with a psychiatrist that I am not seeing. I do not care for the lessons on the app. That is just me

An absolute waste of time and money. They claim to be able to give you a diagnosis and prescribe medication if needed. I paid $95 to get on a call with someone who asked me a few basic questions, listened to one of my answers to tell me that I do not have what I think I have (my symptoms have gotten so bad that I was at a breaking point). And how would she know only listening to one answer? As we proceeded to talk she almost made me cry by pointing out how horrible my routines are even though I was trying to express to her that I have trouble following through on the routines I set. So she told me how horrible it is which I already know, then told me I don't have ADHD and then in the same exact breath told me that she couldn't give a diagnosis because it required numerous tests and she wasn't qualified to give a diagnosis. She then told me to find a place where I can get formal tests done for a diagnosis before promptly ending the call. I wasted my money and 20 minutes of my time for absolutely nothing. Anyways found an ACTUAL company that does what Brightside is claiming they do, and guess what? Turns out I DO have ADHD like I suspected. To top it all off when I asked for a refund, they said no due to their policy, even though I received absolutely nothing. Just horrible all around. They may be good for therapy I don't know, but they absolutely are not able to diagnose you with anything or prescribe certain types of medication(which differs from what they advertise on their site). I could have gotten a better result using BetterHealth since all they can do here is talk to you.

I dont have insurance so the fact that I could still recieve great mental health care is amazing.

She reframes my thoughts and shows me another way of looking at things

My Dr. Is very responsive and attentive to my needs.My therapist is awesome as well. Still trying to get comfortable with talking about my feelings.

Vanessa is so empathetic & responsive. She is kind, sweet and caring.