BrathwaitReviews of brathwait.com

Response from BrathwaitApr 24, 2023

Hi Kimberly, Thanks for sharing your review. We're really sorry to learn about your experience and would like to apologize. Please send us another email with your order details and please check that the [email protected] is spelt correctly as sometimes this is the reason for emails not reaching us. We will of course look into this immediately, and once again we sincerely apologise for any inconvenience. We hope to hear from you soon. Best wishes,

Response from BrathwaitMar 30, 2023

Hi Zach, Thanks for sharing your review. We're really sorry to learn about your experience and would like to apologize. This is not the service standards we aim to deliver. Please send us another email with your contact and order details and please check that the [email protected] is spelt correctly as sometimes this is the reason for emails not reaching us. Once again, we sincerely apologise for any inconvenience. We hope to see you again. Best wishes,

Response from BrathwaitMar 22, 2023

Dear Justin, Thank you for leaving such a positive review. Here at Brathwait, we believe our customers have the right to high-quality watches and are pleased your slim watch fulfilled your expectations. We very much look forward to seeing you again soon. Kind regards,

Response from BrathwaitMar 14, 2023

Hi Erik, Thank you for your positive feedback. Here at Brathwait, we believe our customers have the right to high-quality watches and are pleased your slim watch fulfilled your expectations. We very much look forward to seeing you again soon. With our best regards, Sincerely, The Brathwait Team

Response from BrathwaitMar 17, 2023

Hi Richard, Thanks for sharing your review with us. We are so sorry to hear you have had issues with your order. Something definitely doesn't sound right. Please send us another email with your order details and please check that the [email protected] is spelt correctly as sometimes this is the reason for emails not reaching us. We will of course look into this immediately and sincerely apologise for your experience. We hope to see you again. Best wishes, Sincerely, The Brathwait Team

Response from BrathwaitFeb 25, 2023

Hi Bailey, Thanks for taking the time to share your review. We're really sorry to learn about your negative experience and would like to apologise. This is not the service standards we aim to deliver and are very keen to make this right. We would appreciate the opportunity to discuss the matter further with you if you could email us at [email protected] with your contact and order details. Once again, we sincerely apologise for any inconvenience. We look forward to hearing from you soon. Best wishes, Sincerely, The Brathwait Team

Response from BrathwaitFeb 17, 2023

Hi Garrett, Thanks for taking the time to share your feedback. While we're glad you were pleased with your purchase initially, we're very sorry to hear this is no longer the case and that you are experiencing issues with your watch. We do urge customers to contact us as soon as possible if they are having any issues as your watch is covered by our twelve-month international warranty against any defects in manufacturing. Moreover, we sincerely regret to hear of any delay you faced in receiving a response from us; this is not the service standards we aim to deliver. Please be assured the satisfaction of our customers is a top priority and we hope you'll give us the opportunity to make this right; if you could please send us an email and please check that the [email protected] is spelt correctly as sometimes this is the reason for emails not reaching us. Kind regards, Sincerely, The Brathwait Team