BoostinfiniteReviews of boostinfinite.com

Though the cell service was good , the customer service was extremely BAD !! They make you jump through hoops just to get a replacement physical sim for a defective one. Talk down to you like you're stupid. And even when they do send a replacement , it takes 3 weeks to receive the sim. I was kept on the phone for over 30 minutes by a rep being a royal jerk asking me questions that had nothing to do with getting a transfer pin to port my number to a different carrier. Finally told her I was calling the NY Attorney general office and that she was starting to anger me ! They lie and don't give a care about how you feel or the customer service. Also lied about giving me my refund for an iPhone I returned within 7 days ( they give you 30 days ) rep told me I'd receive refund week of June 14. No dice. Had to file a dispute with my bank and cancel card used. Now I have wait 2 weeks for new card thanks to boost infinite. Do yourself a favor, pay the extra and go with AT&T prepaid or any other cell provider and save yourself the hassle

This company is a definite scam. They sold me a defective phone. No audio at all. And then when you call them, it looks like they try to lie and say that it's a new company and they need to find towers that work with DISH. And keep you waiting for over the 30 day period so that you can't send back the phone. Well I will not only be shipping the phone back, they will also be hearing from my lawyer and this will be sent to the Better Business Bureau letting them know that this company is a scam.. They are definitely the worst. The phone I purchased has never worked since I received it. If you make a call, you can hear the person on the other end, but they can't hear a word that you say. And the customer service rep stated that this company has only been out for 3yrs and they are still working on getting towers to connect. How dumb is that. This is one f**cked up scamming company and I'm gone sue them.

Never since I am born have I used such a low quality network. Pathetic service even in the middle of the city. If you rely on your phone for Internet and directions don't even think of getting this stupid boost connection. The free iPhone model every year is a scam. I had to sign a contract for 3 years and now I am stuck with this awful good for nothing network. Save yourself and look at anything else other than boost infinite. I came to USA from a developing country and we had much much better network from every provider.

Awful company, avoid by all means.

Terrible company to join. It’s been five days. I’m trying to get my number ported from the other carrier. called so many time wasted so much of my time. The only answer I’m getting that ticket have been created and it’s in the back office and that’s all the answer they can give me.

Went through online approval process for 3 iPhones, was approved and my card charged, phones were mailed to me and when they arrived in my city, boost infinite cancelled my order for unknown reason then requested for the phones to be sent back, i contacted support and one agent told me that they didn't know what was going on and transferred me to another agent, next agent stated that i didn't sign loan forms that i never received from anyone, contacted another agent and said it was due to my credit, everyone is clueless.... very sketchy, unprofessional and inconvenient. I contacted my bank....i wont allow this scammers to steal my money.

I was disconnected the first call and finally got a level 2 tech. Disconnected...after a 45 min wait. Tried to sign into the Boost Infinite app and it will not load. Went to live chat, said I had to call for tech support. Tried chat again...said 10-15 min wait then suddenly I went from 6th in line to 7th in line and gave up. I'm getting calls that don't come thru. I would give a Zero for this company but it wouldn't let me.

I was in a very VERY awful situation, and not only did Nick (agent ID: 5Q7) go so far above and beyond what I could have ever expected but he spent hours doing so, late at night, without even having to do everything he did to basically ensure my safety and security in the spot I was having. Never have I ever experienced such awesome service from anyone in the past and he deserves to be recognized for this. Incredible guy. You won't find a more quality person in every way than Nick. Anywhere. Ever.