Boostinfinite is listed under Computers & Phones.
Boostinfinite (boostinfinite.com) has 188 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Sheila B.
My bill is due and now I’m getting charged for a phone that’s free everything was fine for the first 8months and they keep telling me someone is going to reach out to me and my bill is on auto pay which is not fair I’m constantly trying to get this resolved and nothing has been done
not I.
I am an existing customer for about 2 months now. The customer service is pretty good. They're helpful and the response time is good. The phone I got through them is solid and I really enjoy this phone. My problem is the service is horrific. Every call is dropped. When I do get a call it mutes the conversation for atleast 30 seconds every 1-2 minutes. Constantly loses signal. I really hope they resolve these issues. I'm stuck for 3yrs or till I pay the phone off which ever comes first. Please fix because at this rate I will return to metro pcs
Hoo A.
(Update at end) HORRIBLE!! I was a Republic Wireless customer and was satisfied with it. But at the end of August we were forced over to Boost Infinite and it has been absolutely awful. Signal strength almost non-existent. Internet did not work after cut-over, spent an hour on the phone (my VOIP landline) with them and still not working. The rep tried to be helpful but was lost. I am in Chicago, not out in the stix. Republic got bought out by Dish which also owns Boost so they decided to merge them. I had AT&T prepaid for many years and had excellent coverage. Will be looking to go back. This is unacceptable. Update December 19, 2024: Since my initial review, I spent more hours on the phone with their support. Still could not resolve the problems. Their last suggestion was to try the SIM card on another phone, which I did and the thing worked. I was faced with a choice: look for a new carrier or a new phone. I chose the latter. The service so far, with the new phone, has worked reasonably well. They also seem to be improving and support 4G/LTE and 5G. (5G in my immediate area is still iffy.) It uses the regular Boost Mobile network. However, if Boost Infinite customers go into a Boost Mobile store, they have never heard of you. As an infrequent cell user, I will keep the service for now as it is still relatively cheap.
