BoostinfiniteReviews of boostinfinite.com

Every other 1 star review in here about boost infinite is very true the service is the most regrettable thing I’ve ever done in my life. Boost Infinite SUCKS And after having to call tech support 5 times in the first month and a half of having it I realized I am just stuck until the phone is paid off. Boost Mobile was 10000% better.

I left Boost Mobile for Boost Infinite. Biggest mistake I’ve made so far. They suck you in with the free phone deal. You have 30 days to change your mind. If you change your mind after 30 days, you have to pay for the phone. The games I play tell me I have no network connection. So now I can’t play them. There are no networks listed in the network section. This explains it all. None of this happened when I was with Boost Mobile. Thanks for making me feel like a fool Boost Infinite. PSA: Boost Infinite is not honoring the smart access feature for iPhone 15. Just a psa for customers who are interested into boost infinite because of their promotion of their "smart network". They are currently putting customers on an AT&T only sim. And refusing to move them onto the sim that allows the smart access. I'm now told they we are locked to Dish and the account is locked to Dish's network and any other phone that DOESN'T WORK WITH DISH means I can't use any other phone basically. They can't or won't find a way to move me to a TMO sim. Deal breaker. I have to have service when I move around for work. We have crap service on our area too. When this “ free phone deal is done, so then I’ll be done. Stay away from too good to be true deals such as this is!!!!!!!!!!!!

Where to begin? First off, Boost Infinite owes me close to $600 in two seperate down payments for four new cell phones that never arrived. The first order made it to UPS, then somehow magically went missing. The package was never found. My down payment for that first package, as of now, was still never refunded. I thought maybe it would be a good idea to just re order the same package, hoping it was just an innocent shipping error. The second time around, Boost Infinite decides to cancel my shipment after I pay a SECOND down payment for the new re order. The funny part is, they wouldn't give me an answer as to why they decided to cancel it and said it was "confidential" Again, havent recieved my refund for the second down payment. Customer service is an unhelpful, unprofessional nightmare. No one has a clue what's going on with customer's orders. They constantly transfer you to other people in an attempt to avoid solving the issue on their own. Hopefully Boost Infinite is on the verge of a class action lawsuit for the misinformation of their product and theft of their customer's payments without providing product. Stay far, far away.

Tried to switch to Boost Infinite from Cricket. They approved me 3 times for service, but kept canceling my order the day my phone was supposed to ship out. The first 2 times I called a representative would help me re-process my order just for it to be canceled the next day. The third time I called they told me they could not process the order but wouldn't tell me why and said legally they couldn't tell me. Signed up with Verizon 15 minutes later with no issue and got my phone the next day.

Great deal, and great customer service. Phone came in 2 days and it works amazing . Had it about 5 days and all my calls are clear and smooth. Internet is fast and everything else is top notch. I'm in southern California and I get great reception. Not sure why people are leaving negative reviews...haters I guess. Definitely call them when you are ready to activate your phone. It takes about 45 minutes or less . They are very thorough and helpful. They call your previous carrier and switch you over if you are keeping your old number. No complaints so far. Already recommended to my roommates as well. Great deal. I got the galaxy s24 ultra with the extra storage. Very nice phone.

They are pretty crappy..... I live here in Las Vegas and I got suckered in but the "unlimited" service they were advertising but yet it's throttled days after 30gbs of use ... They say the average consumer uses 30 gb of data and that's a load of crap everyone uses at least 40-50 GBS because of all the memory apps take to download/ running in background/ file size/ constant updates🙄🙄🙄 once you get to 30 GBS it's terrible slow and quite honestly a rip off... If it weren't for the fact I desperately wanted another phone that was 5g I would have stayed with straight talk because they throttle after 50-60 GBS of data which is considerably better. I have the galaxy a25 5g and it's a great phone I get excellent service here in North Las Vegas but honestly sacrificing overall data for a cheaper plan isn't worth it there are just way better options IMO..🙄🙄👍 GO WITH OPPS 😬👍🤣🤣🤣🤣😅

This has to be the very worst phone plan out here. Funny can't get financed with a free phone. How does that work. Do yourself a favor a get T-Mobile. They work an work with you.

Switched to Boost Infinite last November and REGRET IT HEARTILY!!! It took SIX WEEKS of constant calls to Boost for my iPhone 15 to access the internet. Service since has been intermittent. My husband’s phone has encountered the same issue. He’s been on phone constantly, for hours. He is in the seventh day. Boost customer service folk are nice - we have spent so much time talking with them about our phones that we can predict their well-trained responses and repeat those responses with them. We have four “tickets” supposedly kicked up to Boost IT. No help. Phone still not working after seven days. Supreme irony: the last customer service person we talked to suggested we BUY A NEW PHONE - a burner to get us through this mess. SERIOUSLY??? I could go on and on about the total lack of response and failure to make our phones work, but even this condensed version of our experiences with Boost “Infinite” sends a clear message - DO NOT USE BOOST INFINITE!!!!!