BloomscapeReviews of bloomscape.com

I received a big Fiddle Leaf fig tree from Bloomscape recently, and it quickly started to drop leaves and begin to die. I reached out to the Bloomscape customer service, and they not only gave me very thorough instructions on how to revive my plant, they gave me a coupon code to make up for the cost. Their reply went above and beyond in every way, and I can't wait to order some new plants soon!

I am very grateful for my experience. The customer service goes above and beyond. I had a plant go downhill fast outside of the timeframe and not only did they give me detailed steps to possibly revive, they offered to replace it. Very grateful

I’ve ordered a few plants from Bloomscape and they’ve always arrived happy and healthy. My most recent purchase was a White Knight Philodendron…a very rare (and pricey) plant that I just had to have! I recently noticed it wasn’t doing too well so I contacted their customer support with details and photos. Emma H. got back to me the very next day with a likely diagnosis and how to (hopefully) save the plant. Even though I was well beyond the 30 day guarantee, she also gave me store credit for the price of the plant since the white knight was no longer in stock. I didn’t even ask for or expect any kind of refund! They went above and beyond my expectations and I will order my plants exclusively from Bloomscape from now on!!

I'm done. Fool me once shame on you, fool me twice shame on me. I ordered three plants using a coupon they gave me after not being able to fulfill an order earlier this year. My package arrived today and it's missing the plant I was most excited to get. There's no packing slip so I have no way of knowing if they forgot to put it in the box or what. I've emailed customer service and I'm fully expecting to get a similar song and dance I got earlier this year.

I thought the plant I received was healthy until it slowly started dying. When it started looking sickly, I decided to look at a photo of the plant I took the day it arrived and I'm now noticing that one segment of the plant was completely covered in mites. Now I'm realizing that the mites slowly took over the entire plant and I didn't realize it until it was too late. It's been a year now and I just threw my plant out. I'm so upset I spent so much money on a plant. I have purchased healthier plants at IKEA and Costco for 80% less. Don't waste your money!

I ordered a monstera deliciosa. The plant was beautiful. I started noticing damage on the leaves. The plant was infested with thrips. I emailed twice about noticing damage; however, since I didn’t know about thrips at the time, I thought it may have arrived damaged. I emailed twice and got no response. I had no other plants in the room with this one thank God. Horrible customer service.

I have been buying plants from here over and over. Most of the times they come in great condition and other times they are easily replaced so I can't complain. It is on the pricier side so I will recommend checking out competitor's prices. But if you have the money then this is a safe bet!

Inspect your plant for pests! I received a bromeliad from bloomscape and the plant itself was beautiful. The plant was large, in great condition, and had a pup already growing. When I first opened the package, I was suspicious of spider mites and kept the plant separate from my others. Today I separated the pup and on close inspection, the plant is infested with spider mites, scale, and another pest I have yet to identify! Thankfully, I kept it far away from my other plants or I would have a huge pest problem!