BloomscapeReviews of bloomscape.com

I ordered four figurines that I mounted to over $120. After a month I had not received any updates or notice of where my order was so I reached out and they apologize and offered to give a two dollar refund. I then received the items which did not match the description at all. One of them had black stains on it and the other one was broken. I sent them photos and requested a refund and I would send the items back and they offered to give me six dollars and if I didn’t accept six dollars, and that was it. BS! DONT ORDER FROM HERE.

I ordered the neon prayer plant in an Indigo pot and added a card to have this delivered to my friends who moved into a new home. They received the plant in an ugly blue and white striped pot without my sentiment and did not know who the plant came from. I would not recommend Bloomscape

I ordered an XXL bird of paradise and received a 3 foot plant. No phone number offered for customer care. I contacted them and they asked for a photo, I sent it, and never heard back. What a shame. I purchased a plant from them 2 years ago and it was beautiful. Company not the same.

My first experience with Bloomscape: 1. I make an order and it is considered fraudulent by Bloomscape. 2. No one from Bloomscape reached out to me until I did to understand why I had not received any shipping information. 3. I re-submit another order for the two plants I want. 4. The first plant arrived ~25 days after the initial order and it arrived dead. 5. I have no idea where the second plant is nor if it has even been shipped. 6. Almost ~30 days later and I still do not have the two plants I have ordered. They compensated 50$ for the inconvenience.

Honestly please don't shop here. The website is beautiful, but both plants they sent had very damaged leaves that appeared 'ripped'. For these prices (or any price) the plants should be healthy and look great and these were not. Customer service was unhelpful and despite photographic proof - they gaslighted us and said "they are healthy just learn how to care for them". Maybe they are healthy, time will tell and we'll do our best to nurture them, but leaves were ripped on both plants. They would be plants that you would pass by in a physical business. Also of note, customer were also hard to get a hold of. They also didn't send an item in the order and I am still waiting for the refund. It's shocking they are still in business and I have contacted my credit card company to file a complaint in hopes others won't experience this. It's honestly a scam business and I frankly feel bad for the plants.

I've purchased a lot of plants from them in the past but the past couple orders have been really subpar. The shipping is not as good, so the plants or often damaged. Recently had an order that arrived with multiple wilted stems (probably 30-40% of the plant) and customer success offered a $15 off coupon code and made me jump through so many hoops it wasn't worth it. The pots are really subpar and look and feel like cheap plastic (TheSill has vastly better pots) so if the plants aren't thriving its not worth it. Way better to just buy from a local plant store vs. Bloomscape.

Very disappointed! Ordered a plant and it came smaller and half dead. Reached out to customer service and was offered store credit. Alright, I was willing to try and order again. New plants arrived in a better condition and I was still hoping for the best for the old plant. After two weeks, I noticed that the original plant is infested with worms. Horrible! Really sad experience.

DO NOT PURCHASE FROM THEM. Ordered two plants for Mother’s Day going to two different locations and both arrived in horrible condition and promptly died. When reaching out to customer service they could only do store credit and were unapologetic. Their plants are overpriced to begin with why would I repurchase from them. If you want to send a dead plant to a family member this is the company for you.