BJ's Wholesale ClubReviews of bjs.com

They renewed my membership even though I canceled it months ago. Cant get a hold of anyone that knows anything.... they just hope you give up I'm sure. I hope they get sued for this business practice. How is this not THEFT, taking money from my account without my permission?

Expired products. Bad customer service .

An email from notifications at em.bjs.com with the heading "An Important Member Notification" has al the hallmarks of spam. Why should an American company contact someone in the UK? "

Hola yo Trabajador de la Empresa BJ’s de la Tienda #0111 En el tiempo de training QC el trabajo a sido lo más malo que puedas ver cuyo trabajo o pocision no coincide yo e reclamado sobre el abuso porque es un abuso tengo que coger un pallet alado con el pallet yak toda la tienda buscando mercancía habiendo pallet yak eléctrico pero no me toca como dise José el Manager de la tienda. Cuánto pesa es justo no y como dice ese es el trabajo no creo que los propietarios tengan conocimiento de la forma de trabajo que implanta la tienda a los trabajadores es abuso de poder y tengo prueba esa persona que está dirigiendo la tienda creo que deben cuestionarlo y sustituirlo por el abuso de poder no tiene ética como líder en un colectivo de trabajadores. Joelm

Just got off the phone with a BJ's rep. Bought into their membership in December with the understanding that my year of membership would not start until the Brooksville store opened. We even got the BJ's Mastercard. Today is the middle of February and the store still is not open and I discovered online that our membership was to renew on Dec 1, 2025. 2 1/2 months of wasted membership. So I called and they would not adjust that date so I cancelled membership and supposedly am going to get a refund. Then I had to cancel the BJ's Mastercard. What a pain. So, anyone who opted to start a BJ's membership probably should check to see when yours renews. BJ"S IS A SCAM!!!

For weeks the employee at the Ocean Twp, NJ BJ's Wholesale Club stated that the propane was down so I called the manager, and he said he never heard that, and he would check. I spoke to another worker, and he said it was fine, it was never down. So obviously the guy with a beard and piercings didn't want to fill bottles. I went there and he filled my cylinders, and several seemed light and the ones with gauges showed that they were not filled all the way. He said that there is a problem with the gauges. I took them to the propane company 1 block away and they checked the weight and gauges and said that they were all not filled all the way and the ones without gauges were ½ filled and the gauges were fine. DO NOT GO THERE...if you are close to Ocean Twp, go to Seaboard on Kings Hwy. They refilled my cylinders for free.

Terrible Customer service I loathe having to shop at BJs, Madison Heights, MI specifically I will never shop or renew my membership here. The shelves are empty, customer service is horrible, sounds trivial but the drink machine never works, always out of food at the hot food counter. Its just not shopper friendly. Did I mention the customer service....didnt particularly care for my experience here today.yuck!

new policy need drivers license to use rewards dollars, the club supposedly changed their policy on using rewards. I need my membership to make a purchase and now also need a drivers license to actually use rewards I earned. I have complained and nobody cares this is just another inconvenience put on the member, bad enough there is rarely any registers open except the self checkout. I get emails saying they escalated to higher management and weeks later no call e-mail or anything because management does not care