BJ's Wholesale ClubReviews of bjs.com

I usually shop at giant or acme. I thought to m8x it up and go to bjs. I specifically wanted to stock up on meats. I did get pork tenderloin, turkey tenderloin, steak and chicken. I cooked the meats the same way I always do. The pork and chicken were tough. I'm hoping the steaks are good. The prices did seem cheaper, but I'm not happy with the quality of meat.

I like shopping at BJ'S been for years, so I figured I would try the website to order my stuff, whoever created that website should be taken outback and buried, you really should get a better company to work your website, I had no problem useing Walmarts right across the street on memorial drive in Chicopee ma, because of your website after this month you are losing this customer. Smarten up

Good service

If things are on sale, put them on sale. You should not need to clip a coupon to get the sale price! It’s like having to work for the discount that we paid a membership for. Just plain ridiculous.

ATTENTION EVERYONE WHO SHOPS AT BJs! PLEASE THOROUGHLY CHECK YOUR RECEIPTS FOR FALSIFIED TAXING PRACTICES! In Deptford, NJ, I just purchased a vacuum that was originally priced @ $109.99 on sale for $89.99. Paid for it, got home, looked at the receipt and they overcharged me with the tax! I paid $7.29 for tax, but should have paid $5.96 (difference $1.33). They charged me tax for the full price, not the sale price. In NJ, you pay tax (6.625%) on the amount you actually paid for (on taxable items). No more, no less. I WAS CHARGED 8.1%! For example, if you purchased something on sale for $10 that is originally $1000, would you settle for paying MORE for the tax ($66.25) than the purchase price of $10?! I THINK NOT! THIS IS AN ILLEGAL BUSINESS PRACTICE! They SERIOUSLY need to review their taxing codes on all taxable sale prices! I am now in the process of getting this rectified. I will update when this is resolved. I wonder how long they have been doing this and ripping people off left and right. If they do not correct this issue then a CLASS ACTION LAWSUIT may take place upon many people they have "stolen" money from. UPDATE: 03/05/2026 I texted first, then called and both say the same thing... "You are taxed the full price if there was a coupon applied." In that case, I am left paying 8.1% tax. Since the amount overcharged is small, I'll let this go. But BEWARE for any future purchases and watch out if coupons are applied! That's where they get you. I'm sure I'm not the only one who has been through this, but in my many years of shopping and always checking my receipts, this is the first time this has ever happened. I'm only raising from 1 to 3 stars as this doesn't really seem fair for the buyer.

Recently had an issue with BJ's over one of their gas promotions. An online chat agent told me that if I went into my local store, they would honor that fact that my $150 total order was split up over two receipts within the required timeframe to earn the promotion. Typically you have to have it one receipt, but they said they would make an exception, it's a common exception and should be no big deal. It was eventually resolved... After a flurry of messages and phone calls with customer service. Way to hard to resolve something so simple.

Beware when paying cash. Their machines can't count.

I like shopping at BJ's. I do not like their treatment of employees. I know a person that works for them and has reported severe negative treatment. Bullying, intimidation, swearing and firing is commonplace, at least in Northboro , MA. I now feel guilty to shop there. How can they think they will succeed when this is allowed from the top down. The pursuit of profit and market share trumps out treatment of employees. Even good lower level management experiences this treatment. Shame on you BJ's.