Biolife Plasma ServicesReviews of biolifeplasma.com

BEWARE! BEWARE! Biolife failed to screen me for hepatitis C antibodies. Their voice message says they will contact you back. I left 4 messages with no return call, is there some reason they are no longer communicating with me? Seems shady. Biolife unfaily put me on an NDDR LIST (National Deferral Donor Registry list) with no physical proof of a reactive (positive) Hepatitis c antibodies test. They went on a verbal. Is this even legal? When I tried to provide proof of a non- reactive hepatitis c antibodies test, they refused to look at it. I tried to explain that I had a false positive test... that it was a lab error. She refused to listen to me or, better yet, had no empathy to try to help me. The nurse at Biolife treated me like a criminal. This rude nurse tells me NOT TO YELL AT HER after I got upset being told I can never donate blood again. She begins to tell me I am now on a permanent deferral, and I have been added to the national deferral donor registry list. She tells me there is nothing she can do for me. There is nothing I can do. it's PERMANENT AND FOREVER. YES! PERMANENT AND FOREVER. SO. Biolife can put you on a list where you can never donate blood for yourself (as a source of income) or for sick family or spouse. YES, BIOLIFE HAS THE POWER TO DO THIS. TO BAN YOU FROM EVER DONATING BLOOD AGAIN WITHOUT ONE SINGLE DROP OF EVIDENCE. Biolife does not appear to have a hepatitis c antibodies screening in place, or at least they did not in my case. This is not good or is pretty questionable. Is it possible for anyone to walk in there, even tho they may not have active hepatitis c they could have antibodies? Whenever you are exposed to hepatitis c, you get antibodies for life. I asked Biolife if they tested my antibodies, and they said no. They only test with an RNA (which is strictly to test for active hepatitis virus). Biolife tells me there would be an internal investigation, and they would place me on temporary deferral until I got this straightened out with my healthcare provider. Instead, they put me on PERMANENT DEFERRAL WITHOUT EVER ONCE CONTACTING ME. BIOLIFE MADE ME FEEL LIKE A CRIMINAL EVEN THO I HAVE NEGATIVE HEPATITIS C TEST RESULTS, HOW CAN THIS BE LEGAL? As of today, not one representative from Biolife has contacted me. This occurred at the Riverside location. Date of experience: September 25, 2023

Got told that I may have an STI from a test result stating that is known for giving false positives. After the on staff physician “reviewed” my result told me I could come back, but didn’t take the hold off my account. Because of this, I lost a week and a half from the promotional offer to go pay for more STI testing and even though it was their error, they couldn’t extend the promo offer, stated corporate marketing ‘policy’. For the missing $280 that I lost because of this, they gave me a $50 oopsies offer.

Biolife Dubuque Iowa is a wonderful place for plasma donations because of the people who work there. Always pleasant and professional. Some are quirky, some are more serious but always a great experience.

Very kind & professional people

I like the appointment times offered. I get in and get out. When Romesha is there I don’t have to wait very long to get going. She is always working fast and always has a smile! She gets me in and out!

First of all, I have been donating at the same location in Longmont, CO for a long time (not consistently, though) and the staff has always been very nice, courteous and professional. Also, the app has been improved quite a bit over the last few years. I had just been back for my 2nd donation after pausing for a few months, but what had caused me to take a break is still ongoing. Despite having to make an appointment it took me a little over one hour (on both occasions) to start the donation. On top of that the initial needle placement wasn't good and after they tried my other arm and stopped again due to a clot in the machine, I ended up with a large painful bruise in each arm. Because of this I am taking a break again. Maybe another good promo will be able to lure me back...

My visit was good. I usually have a decent visit. I would like to know the rules for coupons. Some staff will accept them others will not. I have asked the nurse and the prescreener and they both said it depends on who I get. Most staff are very nice. I have not been going as often due to pay decrease. I drive an hour to the donation site so the pay decrease is not worth me going.

They used to take up to 3 hours for a donation but now the averages is a little over an hour but not more than 2hrs. Staff also seem so much happier than they were 6 months ago. I was not happy that they deferred (can’t donate) for more than 2 weeks (because it took that long for them to get blood work results back)during a month long come back promotion I was on that also is only given 30 days to get it all in. I should have been allowed to extend promotion when they are awaiting results. That take more than a few days-week to get results. Disappointed to say the least about that!!