Biolife Plasma ServicesReviews of biolifeplasma.com

I gave plasma without asking the amount I would get. I was shocked to only get $40. But I was even more shocked to find messages in my app, sent over a few months, asking me to come back and offering stepwise increases for each donation. The last offer, still valid, started at $60! So, if I come back as my own idea, you knock me down $20? Cheapskates! And, finding someone to contact about it...??? A system designed to make a person give up. Like I'd go back now!

I decided to donate plasma because I received one of their donation offers in an email: 4 donations (within 30 days) for $400. The nearest center to me is an hour’s drive away. I made an appointment and arrived within the grace period (5 minutes late). When I check in, the technician informs me that they have only one nurse working that day. So instead of the process taking one hour, it would take two or three hours. I was a bit annoyed because they didn’t inform me sooner, but figured I was already there, so I might as well stay. I got there at around 4:45pm. I didn’t get to the donation chair until after 8pm. The nurse checks my arms and I tell her that my veins are tricky and have been known to collapse. She said that would t be a problem. A different nurse comes over to take my blood before the donation process. While she was drawing the blood from my left arm, my vein rolled. Apparently the first nurse didn’t inform the second nurse of what I said about my veins. She decides to check my right arm. She didn’t like the way the veins looked (they looked like surface veins), so she didn’t even try to get plasma from the right arm. In all, I spent almost four hours and was only paid $30 because it wasn’t a successful donation. Complete waste of time. Never again.

The techs are grossly under trained. I went in to donate and the tech tried to puncture my tendon instead of my vein which caused quite a bit of discomfort. Since blood draws is what they do on a daily basis they need to be trained better. I was a radiologic technologist for 27 years and regularly started IVs. I was very good at it and know the difference between a good and a bad poke.

Scheduled an appointment through the app for 3 o’clock. Arrived at the location at 3 o’clock on the dot and was told by staff that they were closed. They did not care at all that I had an appointment and did not provide any explanation as to how I was able to get a verified appointment for a time when the location is closed.

I would donate my plasma and time with no compensation however, when I make an appointment to do so and there is a very long line (a wait of two hours) just to begin the process, I decided to leave.

This review is about not a specific branch but the company overall. as someone who donated for years and took a break for a few years and came back I am disappointed. The "new" payment structure (about 110 a week for me) seems better than the old system (70 a week) except you no longer get an end of month bonus. so, you're actually making less. and for me donating more! I am donating more than I used to and I've lost weight and get paid the same as smaller donors that take less time. They also clearly have less staff so you'll sit waiting to get poked and sit waiting to be disconnected. only do it if you sorely need the cash. used to do it just for fun money on the side, not even worth that anymore.

I donate regularly at the Austin branch. Whilst their staff are mostly just disinterested, I had a staff member be rude and I caught him mocking me to his colleague. When I took it up with his manager she was extremely rude and threatened to ban me. I tried to discuss via the contact form on their website, and my messages were ignored three times. They really don’t value their donators time at all.

Get better people who care when they stick with you and are not careless about it. I was not impressed and ended up getting a better system. Need to be careful about how they talk to people. We are doing them a favor by giving plasma to the people who need it. I have only been there three times, but the last time I went was awful.