Biolife Plasma ServicesReviews of biolifeplasma.com

Good; The site is still fairly new and very clean. Roughly 30-50 chairs, with capacity for more. Easy location to find. Not so good; staffing shortages leads to very long wait times. With roughly 6 vital stations, only staffing 2 or 3 at best. Wait time to get to vitals is 1 to 1-1/2 hours. Chair staffing is better, but still not great. For my last 3 donations, I have not been in and out in less than 2-1/2 hours, sometimes 3. Staff is overworked and stressed. Not overly friendly or caring, just trying to get through the backlog. Not feeling appreciated.

Love this place. Staff are very friendly and the facility is very clean. Fast easy sign up and check in.

The staff are very kind and friendly. They are trying to get people in and out of there in a safe snd timely matter. Everyone needs to understand, yes sometimes there is a wait but that’s your choice! This place has been good to me. Thank you!!

I was recommended by a loved one to donate at least for the first month, for the introductory compensation. Onboarding was long but fine, and the staff all seemed friendly and experienced. However, while the nurses on staff found my veins easily, the technician who saw me first decided to go for a side vein and missed. A second technician took over and succeeded, but the experience left a hematoma. My second visit was similar. Although I was well-hydrated, the venepuncture was just off and felt uncomfortable. I became concerned when my machine faulted several times to stop bubbles in my tube, and the technician had to consult a guidebook to fix it. As I reached the end of my donation, I felt a rapid chemical imbalance, accompanied by a sudden panic attack. Once I alerted staff they responded quickly and effectively, and were very supportive. **Overall, BioLife staff were excellent in their responses, and the nurses are absolutely great. Some technicians are more experienced than others, and they seem slightly overloaded with the number of donations seen over the course of a shift. For prospective donors, I recommend trusting your body from the beginning, and not risking injury or severe distress if concerns show up early on. Many people donate successfully, and issues are treated seriously when they arise! But with this many problems after only two donations, I simply cannot be comfortable continuing.

This is my first time donating plasma and I have been very impressed by the professionalism of each of the individuals that work at Biolife Plasma in Universal City.

I love the workers and the compensation. I just wish that the wait time was less and that it was clearer what I need to do to ensure that I have a successful donation.

Prepare to waste your entire day. They are way too understaffed and disorganized. My last visit I was there for 4 hours for a regular donation (not a physical or anything), and I had to get home before my kids got home so I just left. They never even got me hooked up, I was sitting in the donation chair for over an hour. As I was walking out, I saw 3 other people who were behind me in line who were already hooked up and donating.

Everything is straightforward. The employees get you in and out as promptly as they can and it’s very organized