Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Jordan W.
Kristin is one of the best "pokers" at the facility. She takes great care when inserting the needle and the removal as well. And she makes sure that you are comfortable while the donation process is happening. Angie is also great at the check in part. She is a great conversationalist.
Alan G.
When I first started going to donate I was not in line for testing very long, then I would get a color and would be almost immediately shown to a chair and the donation would begin, now it seems that the process takes hours. I don’t go sometimes because I do not have the time that it takes to get to the chair to donate.
Jacob E.
Extremely long line when I was waiting to donate. So, after taking the intro survey and waiting in line for about 15-20 minutes, I stepped out of line and thought I'd just come back later when it was less busy. Scheduled for later through the app and thought everything was fine. I came back later and was denied the ability to donate even though I didn't even get a finger stick earlier in the day.
Kristopher H.
The staff here is amazing. They are personable and truly care about your visit.
Sarah B.
I hate the sign when you walk in that says it will only take an hour. I’ve been a customer for 5 months and it ALWAYS take 3 hours - at least I’ve learned to plan for that much time. And the reason it takes that long - the staff are too busy chatting and doing nothing to service the donors. Come on man - No one should wait in a bed for 24 minutes (yes I time it each donation) to get hooked up! And that is often after a 30-40 minute wait to even get a bed. Why the heck do we have to make appointments?!?! Not to mention that 1 out of 3 times the ‘stick’ is bad and the staff havecto play with the needle - nauseating. Right now thinking I’m done with this. Money ain’t that good for the time and hassle.
John L.
BioLife Billings is great. From the front desk staff to the techs and nurses. All very professional and friendly. I enjoy donating and look forward to my visits. Johnny K. Lamb II
Chris Z.
So you guys canceled my appointment twice. I lost out on the money I was promised I will never come again…..
Thomss
The people that work at Biolife are excellent but unless you get there really early, the wait times can really suck. If I can't get an early appt, then I won't waste my time even going. Also, for the money that they give you is not worth the trip there, especially if you live more than 15 minutes away. Definitely won't be wasting my time anymore.
