Biolife Plasma ServicesReviews of biolifeplasma.com

This brand is just a scam

Do yourself a favor and go to any other Plasma center. My first few experiences were fine but the 4th While inserting needle they gave me hematoma and crossed to other arm and still couldn’t get it right so they count that as an appointment but don’t pay me. I make appointment next day they turn me away. I make appointment the following day finally Katie is the only reason I was able to donate. I make appointment 3 days later they turn me away because you can’t donate more than twice a week although I didn’t. Between the dirt and trash everywhere and the negative judge-mental atmosphere it’s not worth it. Especially I believe her name is “V” or “D” mixed girl with puffy hair that checks ppl in, she either doesn’t like White ppl or just hates her life! There is no management to speak of or to. I most definitely will not be back. If I could give zero stars I would. I do not appreciate any type of Racism. God Bless 🙏🏼

I have been trying to contact the Tallahassee Florida BioLife clinic for three weeks. Nobody will answer the phone. I called the Pensacola BioLife center and they can’t even answer a simple yes or no medical question a basic medical question I’m through. I’m done with BioLife. I used to donate to BioLife and they were the best but not anymore. I will never use them again.

I spent all morning making sure I gathered documents, ate well and hydrated. Then drove almost 45 minutes to Kennesaw, where I encountered ‘Mykala’ at the check-in desk. She scrutinized my Social Security card as if it weren’t real, (I am almost 60 and my mother allowed me to sign my card as a 4 year old), then when I was honest about the fact that I had just entered a Domestic Violence Shelter, but the address on my license was valid and my LEGAL address, where I receive mail, she was rude and condescending and rolled her eyes at me. She brought two other colleagues to the desk, and they abruptly told me I was not eligible to donate. They further pushed the issue by asking me to divulge the address of the shelter. I responded that I could not do that for safety reasons and furthermore, it’s illegal to ask me that. They then asked if I was part of the ‘Safe at Home’ program. Again….not appropriate and illegal to ask me in front of everyone standing in line. Despite me having plenty of documentation to prove my LEGAL ADDRESS, I was turned away. Women at the shelter are encouraged to donate plasma as a way to supplement our income while escaping our abusers and looking for employment. When I tried to explain this to them, I was curtly asked what the names of the women in the shelter were? Again, not appropriate and illegal to ask. When I refused to give them this information and stated that it was illegal for me to divulge those names, the lady that took over for ‘Mykayla’ was incredibly rude and said [verbatim], “That’s right, you tell them that if I find out who they are, I will terminate them from the program!” For someone that is experiencing this set of circumstances, these three women managed to make a bad situation even worse. And in front of everyone. I suppose I should have LIED. What a waste of what little resources I had. I also should have read these reviews. It appears as though this is standard practice for this location. EDIT: On Saturday (April 5th, 2026, I received an email from BioLife telling me I ‘missed my appointment’, and please call to reschedule. I subsequently received two texts telling me that I missed my appointment and asking me to reschedule. Oh the irony! Upon further investigation, they also have and extremely low rating on two other review sites, multiple BBB filings and a lawsuit that was filed in February of 2026. Do your research everyone! Steer clear of this company at all costs!

They know how to make appointments but they don’t know how to keep your appointment. Worst customer service ever. No professional service at all. Way too many customers and very few staff. I’m done

Long wait times, if you’re 10 mins late you can’t donate yet you might wait an hour past your scheduled time to get a bed. Techs will f up your veins I have multiple pics to back this up after techs missed my vein and had to readjust or get another tech. This has never once happened at another center. You have to get out of line for another line for a nurse to say…wow that looks bad…but do you have another vein we can try? A tech tried to enter the person before me’s info into my account after saying she has adhd and I had to tell her she never took my vitals. I wasn’t given the choice to upload photos

I go to the BioLife on North Battlefield in Chesapeake VA. They just replaced their equipment which is great, it takes less time to donate and there are plug ins for chargers on the side of the bed. They he issue is this, they have row after row of beds but only 2 cuffs for larger size people so we have to wait until one of those people are done until you can donate. If the two people in front of you need the cuffs you get to sit (or lay) around for an hour until they are done. They have 30 “beds” here so why are their only two cuffs?

This review is about not a specific branch but the company overall. as someone who donated for years and took a break for a few years and came back I am disappointed. The "new" payment structure (about 110 a week for me) seems better than the old system (70 a week) except you no longer get an end of month bonus. so, you're actually making less. and for me donating more! I am donating more than I used to and I've lost weight and get paid the same as smaller donors that take less time. They also clearly have less staff so you'll sit waiting to get poked and sit waiting to be disconnected. only do it if you sorely need the cash. used to do it just for fun money on the side, not even worth that anymore.