Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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karl S.
1/The facilities are always understaffed. 2/Donation time duration is unpredictable, ranging from 2 to 4 hours. 3/ Compensation for returning donors is terrible and is 30.00 dollars to 40.00 dollars less than at other plasma facilities.
GrandYak
Overall I have had good experiences at the Georgetown location but I need to say this. Some of your staff there need more training. Once I was jabbed too deeply and felt a pop and developed a hematoma. During a later visit the first phlebotomist couldn't seem to find the vein and I ended up having to be stuck a second time. I was told that I had 'clotted' and they couldn't return 200 ml. I ended up with bruising on both arms. While this is not the end of the world it was not pleasant. I will return but please share with your staff to be a little more careful. Aside from that everyone is friendly and polite.
Richard C.
Why, at their busiest time ( in the morning) is the employee parking lot full but 2 people are poking customers and 2 are checking in...this makes zero sense
Tammy Lee C.
Had a scheduled appointment this past Sunday(Father's Day) at the Morrow, GA location. I would've been a first time donor, but I stormed out after the staff member at the front desk informed me ,I wouldn't receive a one time pay of the $700. My complaint is , the staff member that was checking me in, couldn't answer the question in regards to payment, she had to go in the back and speak with management and was very unsure. So would I have been in the chair, getting blood drawn and find out the I was gonna receive $90-$135. I would've snapped . So of course, I stormed out. I will take some accountability for not throughley reading the website.
Kenneth
This place very useful they slow don’t wear gloves make people very sick I don’t recommend it
Lorena G.
This location CANNOT GET IT RIGHT!!! I came in twice today and one associate says one thing, another associate says another. I drove twice this morning from Galveston for 2 appointments that were setup online and now they tell me I have to come back tomorrow due to the questions in the system. Why couldn't I have been told the 1st time I was here! This place is ridiculous. Don't come this this location in Webster, TX cause you'll just get the runarounds.
Leo O.
They suck!! Not clinic I went to, the people who run their site!!! I went my 1st appointment back in May. When call to setup appointment they didn't tell me I needed to get a clearance from my doctor!!! The nurse told me the doctor would be in that Friday or Saturday should clear me to donate. There should be a message in my portal. It never showed up. I call up 929 number like 4 times,they don't have a clue what they are doing.All they give me the run around,they can't explain why I there aren't any messages in my portal!!! If you are under 65 find another company to donate too!! Unfortunately if you are from NYC they are only one that will take you if you are over 65!!! There is no way to contact the clinic to find out what's going,so I have take 3 hour around trip to the clinic to find!!! They totally suck!!!
Dani H.
Hello! I wanted to write a review for this specific Biolife location. I was a first time donor at the Biolife Plasma Services in Rochester NY ( 52 Spencerport Rd ). This is all new for me. I’ve donated blood prior at other places but I’ve never donated plasma before. Either way. It was a little rambunctious when coming in but that was due to it being mid-day and it being the first day of the work week. The staff were so nice and patient with me and everyone else. I talked to multiple of the workers and made me feel comfortable while donating! It did take about 4 hours to get completely done but that’s because I’m a new donor. The main reason why I wanted to write this review was because of the Nurse Practitioner, Dinell! She was absolutely amazing. She made me feel so welcomed. Not only did she give me all the information that I needed it but she was patient and extremely helpful. She cares about the donors and her work. Talking to her felt so refreshing. I felt seen. Thank you again Dinell for making the first time experience great! Will be back again to donate more! We need more people like her in this profession!
