LaShawna H.
I had the worst experiences
I had the worst experiences. They told me not to come back NO more because they don't know how to stick. I wouldn't recommend nobody.
Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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LaShawna H.
I had the worst experiences. They told me not to come back NO more because they don't know how to stick. I wouldn't recommend nobody.
Jeff
Not only were they quick and careful at what they do but Ash at the Elkhart facility is pretty great at greeting and making the whole process so much easier and painless.
Victor G.
I am very disappointed i donated yesterday and still did not receive my payment not only that you guys will not pick up your phone calls so now I have to drive all the way out there just to tell you guys that you didn't pay me
helena C.
Great place and awesome staff here in Fayetteville, NC.
DM
I don't recommend the Greenfield,WI plasma center at all, for a few alarming reasons since coming here. As others have echoed, this place is SO chaotic and disorganized. Their pre-screeners need more adequate training and supervision, as many seem to lack competency much less professionalism. You'll notice when it's busy, about 1/4-1/2 of the staff (mainly the pre-screeners, excluding the Nurses) are more concerned with their side conversations amongst each other; giggling, gossiping, and walking around aimlessly with no direction, watching others work while they do the minimum. Becky in particular, is guilty of this (witnessed many times). They behave like high school girls in pre-screening. It brings serious concerns about donor safety and employee integrity, because they're so distracted and tactless. The bad staff gives the good ones a bad rap, and that's unfortunate. They're often overbooked and understaffed, usually leaving the Phlembos scrambling. An example: Phlembo 1 stuck me THREE times in the same vein, and still couldn't get a drawal because she was rushing, and more concerned about giving Phlembo 2 next to us, bombastic side eye. Apparently Phlembo 2 was more interested in talking and fidgeting with her face shield, than she was with having the disconnect cart available for Phlembo 1, hence her irritation. Consequence aside, she could've easily blown my vein, by being so careless, reckless, and consumed. NOT GOOD, WHEN YOUR DEALING WITH PPL'S VEINS AND HAZARDOUS BODILY FLUIDS! This center is a joke, where they prioritize numbers over donor safety. Not enough of their staff can handle their job with integrity, much less professionalism. Don't trust the (obviously) fake employee-written reviews. Most of their 5-star reviews, are coincidentally littered with the same 2-3 employees, and follow the same patterns. Example: If 'Deanna' and 'Ally' were as good as they're advertised, they wouldn't be sitting at a 3.3 overall rating on Google. Read the negative reviews from donors first. It doesn't take a rocket scientist to discern which were written by them for their best interests, versus those written by ppl like you and I. I suggest avoiding this trainwreck, find another center that respects your time, health, and safety. Lastly, if you witness/experience anything shady and unreasonably neglectful, REPORT THEM TO THE WISCONSIN HEALTH DEPARTMENT!
JT.Entertains
Unprofessional, "Health Risk" Donation Center. Nurses/ Phlebotomists use masking tape instead of medical tape on patients arms. No allergic alternatives offered when gauze is used. Loss of red blood cells from many patients. DISCRIMINATORY-Management does not honor coupons due to employee/machine errors and will not fully COMPENSATE. Appointment times booked online are NOT HONORED, patients are made to wait over 1 hour .... excessive wait times after reserving an appointment online. Witnessed other patients losing red blood cells and consciousness while donating, causing a medical emergency. Patient Donor Machines beep excessively before being attended to by medical staff. "Excessive Bruising" caused by "Unprofessional Nurses and Phlebotomists" at this facility. Patient privacy rights violations etc... Pomona, CA Location DO NOT DONATE AT BIOLIFE PLASMA.
Mena N.
Honestly I'm glad to be a donor here at Biolife!!! EXCELLENT AND AMAZING STAFF!!!
MzBetty B.
I called these people for almost about two weeks straight, calling to get some results and upon me calling them multiple times leaving multiple emails no one calls you back but they decided after I called and left multiple emails to them. Someone decided to call on a Wednesday and was supposed to give me a call back Thursday at 12 no one called me back Thursday at 12 however for the test results I had someone call me at about 7 o’clock that night telling me they just heard my voicemail. The fact that I explained the situation to the lady I was talking to on the phone all she had the audacity to say is , the doctor will look at your results in the morning the doctor was backed up and then proceeds to tell me maybe if I eat better in this first of all, you don’t know what they drew my results for so do not conclude yourself to say it was because of what I was eating, and how I carry myself, you man was out of line so yes, they do get one and I did tell her that I had to cancel not only three appointments with them due to the fact of this issue I cancel total four and then I let her know I had a coupon on there so they can try to extend the timeframe She states we don’t have anything to do with that. Whenever the doctor gets your results to get your results. No that’s not good professionalism and customer service. You suck at your job ma’am, so no I will be trying to reach out to a manager to talk to me because this is not right in his ridiculous , some of the people they have working there need to get it together or go find another job because that ain’t it