BetterHelpReviews of betterhelp.com

I was matched within 24 hours and my councellor has helped me so much. She offers advice and guidance and her strategies (especially for my panic attacks and anxiety) are simple, effective and work!!! So grateful that I have found BetterHelp where I can disclose my everythings to someone who can help me without having to feel vunerable

I have been considering using Betterhelp for some time and finally took the leap and honestly it's the best thing I've done. I can get the high standard of therapy needed from my own home with a counsellor and not only that you can message them throughout the week if you need any additional support. Best thing I ever did was invest in myself this way

At first I was skeptical of only having 30 minute sessions with my therapist, but it has turned out to be very convenient! Plus, I can message my therapist at any time if I feel overwhelmed or have a quick question. I'm really thankful for who I was paired with and have felt a real sense of personal growth.

My experiences with my Better Help counselor have been amazing. She is very intuitive, kind, but most importantly unbiased which helps me understand all sides of a situation. I don't know what I would do without my sessions.

So far I have been pleased with this service. It's so nice to be able to speak with a counselor in the comfort of my own home. Life is busy and periodically my counselor has checked in with me just to remind me she is there for me. I definitely recommend this service. We all need someone to talk to sometimes.

Initially, through Betterhelp I was matched with a counselor that wasn't a fit for me. Although that was a little disappointing, I was able to switch counselors easily and my next was the perfect match. (Well, as perfect as a therapist could be for you.) It's helpful to have the ability to message my therapist between sessions, as well as the video sessions themselves. This is my first time with online therapy, but with everything going on in the outside world, I'm very happy to have this resource available to me.

I would have never done something like this....but i'm so glad that I did. I am going through a painful period in my life and having the groupinars, journal and counseling resources have made this time "do-able". I always saw this as some sort of weakness, but honestly, I feel so much mentally better. I'm able to sort through feelings and get some objective help to get beyond my divorce and move forward. It's worth it, i'm a hard critic and I am so glad I tried this for me!

Update 2024: I haven't used this service for years, but last time I used it it was complete garbage. Better help was great at one time when I started, but since then their counselors barley care about their customers and try to outsource their sessions to group sessions. I didn't get nearly as much attention as I did before better help became popular. I would have recommended this service before, but not now. Now, they are garbage and have lost their quality significantly. The last counselor I had barley responded to me and cared about me. This service has gone way down hill. 👎 Old review from 2020: Brief Summary: I've been to numerous counselors throughout my life for the past 20 years or so. Some of the issues I have faced were (starting from when I was younger up until now) my parents divorce, depression, anxiety, my own divorce, couples counseling, relationship issues, and now sexual & gender identity issues. I'm going to give you my honest opinion of BetterHelp and it won't just be some B.S. coming from a robot. Full disclosure, my motivation for writing this review is because they sent me a free tshirt; however, this was just a kind gesture by them and I want to return the favor. The tshirt is not in any way shape or form payment for me writing reviews for them. It'll take a whole lot more money than a free tshirt for me to sell my credibility. Also, you might see this review on a bunch of different sites. It's because I'm too lazy to write individual reviews for each site so I'm just going to copy and paste on the sites BetterHelp suggested I could help them out on. I hope this doesn't come off as illegitimate to you. So without further adieu, here we go. Pros: - Do counseling on your own schedule by chat, phone, or video - Can leave messages for your counselor that they will respond to - My counselor (at least) follows Cognitive Behavioral Therapy methods, which are good best practice standards for psychology and not just B.S. - Unbiased - my counselor and I have not seen eye to eye on every subject we've discussed. I've talked about some very controversial subjects that they disagreed fundamentally on with me such as whether or not there is a wage gap between men and women. Even though we strongly disagreed on the evidence, my counselor has never held a grudge. She handled the discussion professionally while still giving a good opinion and staying focused towards my treatment and not getting caught up in the details. - Price - I used to spend $120 a week going to a counselor in real life (with insurance). BetterHelp is less than half of what I used to pay (I believe it's $45 a week) and they offer more service than my IRL counselors ever did. - Privacy - For me, I live alone so there's nothing better than talking to a counselor from the privacy and comfort of my own home. Though I guess if you have a full house with kids and relatives and whatnot this could be considered a con as there is not really a good place to escape to from prying ears. - Reminders - They send you text reminders on your phone of when your appointment will be. - The web interface - Makes it easy to schedule appointments, connect with your counselor, write to your counselor, share attachments with your counselor, etc. It's pretty snazzy. Cons - Connectivity can sometimes be crappy on VoIP calls. I have experienced some small issues with my counselor either coming through poor quality or disconnecting from the call when using the web interface. Typically though, she calls me right back and there has never been a catastrophic failure where we were not able to get reconnected and continue the counseling session that day. - Availability - My counselor is only available for phone/video sessions Tuesdays and Fridays. My schedule works fine for this. I'm not sure if all counselors on BetterHelp maintain this schedule or not, but this would not be very flexible for some people. That's about it. Not really much to say as the pros and cons really speak for this service. Overall though, I feel like this is the best counseling experience I've ever had because I really open up and be myself over the internet rather than being in person for counseling. I feel like BetterHelp is actually one of the few businesses today that cares about their customers and is actually making an effort to grow, which is also another reason why I am taking my precious time to write this review. I would recommend them.