BetterHelpReviews of betterhelp.com

Busy schedules can make it difficuly to find time for yourself. This app is amazing and allows me the freedom to talk to someone when i need to and still keep a busy family schedule. Love it.

Die Beratungsqualität des Therapeuten, der mir zugewiesen wurde, war unterirdisch. Die 45-Minuten-Sitzungen bestanden daraus, dass er nur gefragt hat, warum ich das oder das nicht gut finde und warum es mich stört. Ich musste 90% der Zeit reden, er hat immer nur weiter die gleichen Fragen gestellt. Eine Sitzung war mir nicht nach reden zu mute und siehe da, da hat er dann mal tatsächlich verhaltenstherapeutisch mit mir eine Situation beleuchtet. Bei seinen Nachfragen war er sonst bemerkenswert unsensibel und träge. Wahrscheinlich hat den das alles nicht im geringsten interessiert, schließlich hat er immer 6 bis 7 Sitzungen direkt nacheinander abgehalten. Sein Standardsatz war übrigens: "Ja, das kann ich verstehen, dass es dir da so ging." Wie eine Schallplatte. Er konnte sich übrigens nie an das besprochene aus der Woche zuvor erinnern. Hab jetzt das Abo gekündigt.

Convenient and affordable online therapy. Plus, it’s not just one session per week. There are also group sessions that focus on specific topics like ADHD, anxiety, trauma, chronic pain, parenting and much more. There are classes too, but I haven’t tried any of those yet. When you join, you will complete a questionnaire and get paired with a therapist that’s knowledgeable in whatever area you’re struggling with, but if you want to switch focus or if that therapist isn’t a good fit, you can switch without having an awkward conversation. At first, I was matched with someone who really helped me with self-esteem and setting boundaries. After three months, I decided to switch to a different therapist who had more knowledge about ADHD, so I can focus on managing my symptoms.

I had to move this review to a different account for privacy. Watch your money Read below for tips to save a lot of money. It is difficult to summarise Betterhelp in one sentence... There are good things and more bad things. With Betterhelp you can start therapy really soon, while real life therapy in some countries takes years to start. Betterhelp can work for you, but then you have to be able to manage it really well. You have to keep your head together and realise what you want, what your goals are, and keep your therapist accounted for focusing on them. It seems this is more difficult online than offline. Also, you have to realise when to stay with your therapist and when to find another one. The longer you stay, the more difficult it becomes to switch because you have built a relationship. On the other hand, switching every two weeks is not going to work either. Betterhelp seems to be of good use when you experience a sudden situation in life, for the earlier said reason, that this platform will quickly get you a therapist. I think for deeper issues and personality disorders Betterhelp is not a good choice. Therapy-session-wise, the video calls were of poor visual quality. I don't know if this is the therapist or the platform. Audio is okay. There is also the option to chat. I had to use this a few times because of my circumstances. The therapist’s typing was extremely slow. The pace was about 4-5 slower than audio-video, and so those sessions felt short, content-wise. They should have rules or filters for this. What's also strange is that you can pause the membership for 4, 5 or 6 weeks, after which it will automatically resume. The option to cancel membership is a way better one because you are not forced to go back in, money-wise. If you really feel like you still need therapy you can easily start the membership again. The account and conversation is not lost and with some luck you get your old therapist again, or you can find a new one. I spent about 14 months on the platform and at least the last 4 months were not worth it. Regarding the other months I feel like it would have been possible to achieve more in shorter time and have more constructive therapy. I contacted Betterhelp asking for a refund for those 4 months. It was rejected, except the month that just started got refunded. Disappointing nonetheless. Also I was pointed towards compensation in case your salary applies for this. To my surprise I qualified. So you should always try this! Reach the page by adding 'slash financialaid' behind the normal address. Having found this out, it felt really fair to ask for a refund for the missed compensation during the membership. This would come down to a way smaller amount to refund than a refund for the last 4 months. This was also rejected 'because they cannot pay back money'. With that in mind, I cannot leave this behind me without the feeling of having been done unjust. All this time I could have had the financial aid. Apparently the attitude of Betterhelp is that they are REALLY after your money. Meanwhile I have found some websites (that I won’t use for now) where you can book one-time sessions with therapists. I even found my old therapist. This is great if you want to just have a session, say, once a month. Saves loadsss of money. Especially with the denied refund Betterhelp gets a 2/5.

Schon nach dem ersten Kennenlernen lief das Abo los. Ein Folgetermin konnte aus privaten und gesundheitlichen Gründen nicht gleich folgen. Als ich mir diesen dann endlich einräumen wollte waren schon 480,- weg. Für nichts.

Joanne was very professional, kind and well equipped. She listened to every single word I shared and gave great insight. BetterHelp is a seamless process and a good experience. Thanks!

Since starting my therapy with Kim at BetterHelp I have been learning to cope with the problems in my life that have been affecting me both physically and mentally. The help and advice I have been given has been invaluable

It’s been great. It’s very easy and convenient. I’m a very busy mom so I get to stay in my home during my sessions which if it weren’t for that idk if I’d even have the opportunity to go to therapy so I’m very pleased with the service. Also I had the opportunity of picking a therapist that met my needs in particular. Great overall.