BetterHelpReviews of betterhelp.com

I logged into BetterHelp to look around and consider restarting it (having used it briefly a few years ago). Without clear consent, my account was reopened and I was charged £180. I never used any service and had to fight through glitches to cancel. Their system makes it easy to take your money and hard to close your account or get help, a cruel setup for people who may be vulnerable or in crisis. I believe it is by design that it is effortless for them to take your money and extremely difficult for them to return it. Looking through recent reviews this looks like a growing trend. BetterHelp feels like a profit driven platform, hiding behind the language of care while exploiting technical loopholes. I’ve demanded a refund and data deletion. Proceed with extreme caution. As for therapists themselves I understand people have positive experiences but that is due to individual therapists and is in no way related to this company that is becoming increasingly parasitic.

Therapist was understanding and accommodating. Reaching out to check on me even past the times that were scheduled. They're definitely a lot of options locally speaking.

J'ai eu 2 thérapeutes pour un suivi de santé mentale avec Better Help. Lors de mon premier rdv, la "psy"est arrivée en pleurs et souhaitait quand même faire la session. C'est moi qui ai insisté pour reporter. Je n'ai pas donné suite car j'estime que pour accompagner quelqu'un il faut aussi savoir poser ses propres limites. La deuxième fois (plusieurs mois plus tard) était avec un autre thérapeute. Je me suis rendue compte qu'il faisait les appels chez lui en haut parleur (jusque là pas de problème) mais qu'il n'était pas seul, ses enfants et sa compagne passaient derrière la caméra. Je trouve Better Help très dangereux car demander de l'aide demande un effort énorme pour certaine personne, et devoir tout recommencer à chaque fois, réexpliquer, créer une relation, faire confiance peut sembler sur-humain. Par ailleurs appeler les employées des "thérapeutes"est trompeur car rien n'indique qu'ils sont formés à accompagner psychologiquement des personnes mise à part la mention qu'ils sont "titulaires d'un diplôme dans leur domaine". Mon "thérapeute" était effectivement Docteur, en langue étrangère.......

BetterHelp and my therapist Steve have really helped me. It's very easy to use and is very helpful and more affordable than most therapists. Thank you BetterHelp! God bless you and your therapists!

Nous devons faire attention aux "psychothérapeutes", leur public, commercialise, la santé mentale, ce qui est réellement problématique. Les Psychologues ont minimum un MASTER 2. Faites attention à vous.

BetterHelp has been an incredibly positive and supportive resource throughout my mental health journey. The platform is easy to use, convenient, and extremely flexible, offering different communication options based on your comfort level. I personally love the messaging and email-style support, which allows me to express myself at my own pace. The therapists are compassionate, knowledgeable, and truly invested in their clients’ well-being. BetterHelp has truly been life-changing for me, and I highly recommend it to anyone looking for accessible, flexible, and professional mental health support.

I live in south korea and I was looking to get a therapist but since I am living abroad I thought that would be hard, especially in English. So I decided to give it a try with better help. My gosh, I dont regret this decision at all. I started attending group sessions and a live weekly session with my own therapist. I didnt know that I was dealing with anxiety and depression. And when the time was right, I got suggested to get help from a psychiatrist to help me deal my symptoms better. So if you are curious about getting a therapist for a affordable price, just do it because you wont regret it.

Having had access problems using the app caused by a world wide web outage, I have had no problems and my counsellor has been superb