BetterHelpReviews of betterhelp.com

The app is terrible. It’s clunky and glitchy. The therapists are all overworked and have too many clients so you’re not able to get a session per week with your therapist despite paying for it. They take your money days before your renewal date so if you wanted to cancel you’ll have to wait another month. The customer service is like bad AI- they’ll walk you through a list of “troubleshooting solutions” that have nothing to do with your issue and make you feel like you’re banging your head against a wall just trying to get the service you paid for. Depression and anxiety are far better to live with than this shit.

Betterhelp has honestly been a lifesaver for me. They truly matched me with the perfect therapist. Betterhelp has been so convenient for me as a working mom as I often have no time for myself until late at night and no one to watch my children. I have recommended better help to anyone who is need.

I didn't know where to go in the begining...then I stopped at BetterHelp. I believe BetterHelp has the capacity to heal the Mind.

I just came on here to say how utterly SICK I am of hearing Better Help adverts everywhere I go, promoting online therapy from a massive company, all voiced over by Americans who talk about therapy as if it's an activity like going out for a coffee. Completely undermines therapy in my opinion and I wish they would shut up!!

Service is straightforward and their matching algorithm works well. I was given a choice of a few nearby therapists and the first one I connected with was a good fit.

Doing therapy in this manner is VERY easy. You can meet in the convenience of your couch. I highly recommend it.

I had 3 sessions scheduled. The first 2 I missed 15min due to technical glitches on their end. The 3rd didn’t even happen because the app wouldn’t work and I couldn’t hear the therapist at all. I was offered a time extension and a free session, but what’s the use when I can’t use them because the app isn’t working? I’ve followed the steps given by customer services and nothing has worked. £240 for 1hrs worth of therapy? No thanks. I’ve requested a refund and will be cancelling my subscription.

BetterHelp has been amazing. My therapist was chosen to fit what therapy I chose would work for me. It’s been extremely helpful receiving coping strategies and reassurance that it’s okay to not know what to do all the time. I highly recommend BetterHelp!