BetterHelpReviews of betterhelp.com

I really appreciate betterhelp, I had tried to go through therapy via my health insurance and they were only able to get me one appointment a month. When you’re experiencing so much going on in life- one hour a month to try and cram in a multitude of issues that you need help sorting through is impossible. It wasn’t helpful, there was no journal. There was no after hours support there was no personalization. And if you got sick, had an emergency or had to miss your appointment. It could be another month before you got another one because they wouldn’t even schedule you more than one appointment. It wasn’t real care.. BetterHelp gave me access to real support. Support that that’s always there. I’m able to have multiple appointments a week when needed I’m able to keep my journal which helps with my therapy, I chose to share my journal with my therapist, but you can keep it private, My therapist has truly demonstrated her skills by not only getting to know me, but by supporting my decisions and helping me to understand why I do the things I do. Please help me to learn about validation and reassurance, and about not settling for anything less than what I need. Also so much more that I can’t go into because of how complicated it is, but thankfully my therapist through this app really made it not feel as complicated. They really helped me feel like my life has become manageable again and my happiness is something that I can achieve and deserve.

Better Help were great. You can cancel with Therapists any time you think that they are not a good fit. Then they will help you if you want them to to find another one. I really got a lot out of the Videos. I found out a lot about me with COPD. I Would still know nothing if I had not watched videos. They opened my eyes as I was told I had COPD but no one explained what that meant. So now I have found out that all the traits I have are from Trauma. I just thought that I was a replica of my abusive family. But now I do understand what has made me ME. Not that I like it but at least now I finally have answers to my questions, that I didn’t know that I really had.

BetterHelp comes across as a cynical, overly commercialized concept that exploits people at their most vulnerable. Rather than providing genuine help and professional support, the focus seems to be almost entirely on subscriptions, automated responses, and continuous payments—regardless of the quality of the “help” being delivered. The experience feels impersonal, superficial, and frankly irresponsible. When you reach out in search of support for your mental well-being, you expect empathy, continuity, and professionalism—not generic messages, poor follow-up, and a system that is clearly built more for scalability than for people. Most troubling is the way BetterHelp aggressively markets itself to individuals who are already struggling. This leaves a strong impression of a business that profits from others’ mental distress rather than sincerely aiming to help. For me, BetterHelp is the biggest scam I have personally encountered in modern times—not because they promise too much, but because they deliver far too little when it truly matters.

I want to thank my therapist for her endless guidance, support, listening, and dedication. During the most difficult time of my life, I received help from her that changed my life. Our meetings take place once a week, but her words accompany me every day and every moment. I am in the process of healing, growing, and developing - and I have no doubt that it is thanks to my therapist.

Love this app for therapy. You get to find a therapist that best fits your needs. That means start with one that sounds good on paper but then if the sessions isn’t what you want your able to try another one free of charge until you find your match. They offer a variety of ways to reach your therapist video, phone, or chat.

The platform is god awful. I selected a therapist to work with, 2 days later I get an email saying, "that therapist is not available we have assigned you some random person"... I used this site because it allowed go through different therapists and select one I liked. So, just threw that out the window. Mind you, I'm in a bit of a rush for help. Anyways, two days later, they finally give me the option to select the a therapist with date and time, something that should be offered right away. I find out because I didn't go through the regain "couples" therapy where you have zero choice on who you get, we can't do couples therapy. Fair, I selected individual for the sake of being able to choose a therapist and being faster, Ideally. None of that happened. Whatever. Then, I get assigned someone 4 hours before our appmt, I am seeing if I can switch to couples therapy, There Are ZERO Options anywhere to help me with this. I go into a tab to "choose a different therapist" never fully committing to change my appmt, just to see if I can find anywhere an options to help me, NOPE it kicks me out of the appmt with this therapist I was talking to. Just like that, no Warning or anything. Ok, well I have money I have to use now, let me select someone and schedule a date... NOPE, I guess the site times out and in less than 10 minutes, it shut down that option for me and now it says "A therapist will be assigned to you in 24-48 hours"... What a freaking joke. This company is supposed to help people but it's only stressed me out more...

Remember that therapy is just a catalyst and 90% of the work is what you do away from therapy. BetterHelp is a really helpful way to improve its convenience is really well integrated with my life as a student I highly recommend you try it if you are going through a mental health crisis

Betterhelp is very easy to use and very helpful, friendly and professional. I have been to a couple of therapists before, but my Betterhelp therapist is the best! I would recommend them to anyone. I already did - to my wife and one of my colleagues.