Thomas C.
They are present and offer exceptional…
They are present and offer exceptional services

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
Thomas C.
They are present and offer exceptional services
Anje G.
I was matched with a great therapist and recommend Better Help to anyone seeking therapy. It has helped me to talk with her on the phone for my therapy and I can text anytime I want.
Jacob
I never like the thought of going to therapy but with BetterHelp I can talk with an experienced therapist on the phone and it works great! I would recommend this to anyone going through things.
Leeney
Christian therapy with excellent psychological care. Therapist is always ontime, and works in a delightful way with a great sense of humor. An enormous ability to combine the psychological, spiritual and practical. The groups, worksheets and goals are another plus for added help in the journey as people choose what is best for them.
Chyna C.
I wouldn’t expect to get therapy this easily .. i always thought I had to go broke for someone to hear me out but no BetterHelp has a team of experts willing to help at a super reasonable price. I’m so happy I found BetterHelp
Leslynn F.
Better help made the search for a therapist easy. I was apprehensive because I didn't know where to start. I usually sit in my car for my video sessions and that's convenient for me. In my original search I liked that each therapist had information about themselves so that I could consider if they would be good for me. Better help makes it easy to switch therapist if it's not working. I love the reminder texts and emails before a session. Cancelling because of a scheduling conflict is easy. I love that I can communicate with my therapist via messaging anytime I may have concerns. The extra classes and group sessions have been a bonus I didn't expect. I've been able to find more information to help myself by attending these classes and then review them with my therapist. For most classes if I miss a session, better help gives you access to rewatch them for 7 days. As a busy mom that's been tremendously helpful.
Melissa
Kevin Crabtree is amazing as a therapist and tge platform is well organized.
MH
This is a bad company and a big scam don’t go for it. The plan is paid for was ment to be good but as I used it my therapist didn’t even respond my sessions were cut of early and I didn’t even get listened to. The amount of money I spent for that plan to not even get bare minimum is ridiculous. The app hardly works and all therapist are god awful. I tried two therapist and they were just the same. It was like they couldn’t be bothered. Do not recommend
Response from BetterHelpJan 29, 2026
We're sorry to hear you weren't being prioritized by your therapist, MH! We can certainly understand how this would be a frustrating and disappointing experience, and we certainly expect better from any therapist offering services through our platform. In order to gather more information and help to make this right, I've sent a separate Trustpilot form to you - please just include the email address attached to your BetterHelp account in that form so that we can have a member of our management team reach out to your directly.