BetterHelpReviews of betterhelp.com

Zuerst das Positive. Wenn man mal schnell wen zum reden braucht und das Geld einen nicht stört, ok. Ich habe schon früher Therapie gemacht, konnte aber durch einen Umzug nicht mehr in die Praxis kommen. Dachte ich mir probiere ich BetterHelp. Ich habe mehrmals den Therapeuten auf der Plattform gewechselt, weil ich dachte es kann doch nicht sein, dass so viele unqualifizierte Gespräche kommen. z.B. Positiv denken soll also meine Panikattacken heilen. Mehr kam bisher nicht. Die versprochenen Arbeitsmaterialien haben mich nie erreicht. Auf Nachfrage was ich aktiv tun könnte: Na die Arbeit müssen Sie schon selbst machen. - Ja welche?! Manchmal einfach Stille weil der Therapeut nicht wusste was er sagen soll. Teilweise unglaublich schnelle Bewertung meines Lebens nach einer einzigen Kennenlernsitzung. Also ich bin jetzt raus. Wenn man mal wen zum quatschen braucht reichts, aber nicht mehr.

Lots of variety of therapist. If you don’t like the one you have, try another!! Easy system to use and you can automate your payments so you don’t have to hassle with it every month!!

Don't do it. I joined and my therapist skipped the first 2 sessions. Actually never met him properly. No refund. No duty of care. Lucky I wasn't suicidal that day

If you look up reviews generally, you'll hit a glowing, effusive AI collection that's,clearly headed, "Sponsored". They seemed good in an initial search. They wanted an unusually large amount of personal information - actually a great deal of personal history and emotional detail; and also a written account of what brought you to seeking help, etc.. After quite some time writing a history, I went to the final page. The gotcha page. Now down to real business - you must give credit card details and are told you'll be charged the this-week-only "special" price of $88USD every week for being on their books. Read carefully. You're signing a legal agreement to allow them to take at will from your credit card; with no memtion of how or even if a suitble therapist will be found. And in spite of knowing from tje start I was in a different country and wanted face-time consults, not text messaging, it appeared that texting was still an expected thing along with telehealth type consults. Been there, done that, and had to cancel,credit cards before so while I am NOT saying this lot aren't legit, I admit that I am a tad suspicious of and familiar with this type of format being used to get credit card details. The amount of information given is more than enough for anyone with more than 2 functioning brain cells to either sound as if they know what you went through - or, if they were a "paychic" business, give excellent cold readings, albeit fraudulent. It doesn't help that their registered address, 3155 Olsen Dr, San Jose, CA 95117, United States, is actually a restaurant known as "The Good Eating Company". Also, after giving pages of personal information, if you try to write a query before handing over agreed access to your credit card, you'll be denied with a pop-up saying that, "We could not veryfy that you aren't a robot"... Seriously?

A therapist who will work with you, take there time, listens to you, gives you coping mechanisms, homework, and different ways to meet up.

Horrible.. what happened to real therapy with real therapists. you can tell these people are not real, If you want real help, dont see any of these so Called therapist that belong to any of these platforms.

This company preys on people who are not well. I have desperately been trying to get reimbursed for the 9 months that they have been charging me. They jack up the price without warning. They absolutely refuse to reimburse me for all of the sessions I have been charged for that haven't been used. 9 months worth! I told them I was also OK receiving credit but they keep coming back with the same snarky and rude replies that I have been reimbursed for 6 months and will not be reimbursed for more. We are talking about nearly $1000 USD they refuse to reimburse or credit. I would obviously understand if I had actually cashed in on these charged sessions or even logged into the app, but I didn't even use the app during this time as I was very ill. Further, it took months for them to even reply to my initial mails on this matter resulting in more reoccurring charges. Over $300 a month! Stay far away. There are other ways to get help from companies that don't pray off of their clients' poor mental health.

BetterHelp falsely advertises their app. They say you can get a therapist and once you get one the therapist once to take you off the Betterhelp app and go to a private practice just to pay more money. DONT RECOMMEND!!