BetterHelpReviews of betterhelp.com

BetterHelp matched me with a fantastic therapist, and it has greatly helped me.

BetterHelp offers convenient methods to pursue therapy through their online platform. You can easily connect with qualified professionals through their messaging, call or video features. I would recommend this service to anyone who wants to meet regularly with a qualified mental health professional. I have used this service for about a year and am happy with the quality of communication, connection and care I have received. My only complaint is with their billing schedule. I liked that I could pay for the service using my HSA account, but I had to switch to another payment method because of the timing didn’t align consistently with my employer’s pay schedule and, as a result my HSA deposits. BetterHelp bills for their services every 4 weeks rather than once a month on a specific day. This meant that the payment was taken out of my account twice a month a few times and was difficult to plan for appropriately.

Better Help matched me with a wonderful therapist quickly and easily. Having the option of phone, chat, and video is so convenient. This has been a great experience so far. Thank you!

Better Help is such a great tool to find a therapist that works for you and your pace! If your looking for a great therapist and one that works for you, it’s BetterHelp!!!

Double-charged even after I cancelled my membership. I woke up to a charge of £220 for a service I know I cancelled over 3 weeks ago. I was in therapy and I loved it, however I no longer need it and I am vcery CERTAIN I cancelled the subscription. Unforutnately BetterHelp still charged me. I am hoping their customer service can resolve this however if I do not get a resoluton, I will be requesting a charge back from my bank. Such a shame that this is a practice to squeeze out their customers who are often vulnerable.

BetterHelp provides great therapy for those willing to put the effort in. Finding the right therapist can take time, but I lucked out with the first one I chose. The app provides filters for experience the counselors have so it helps you find someone that can help with whatever you're dealing with. Availability varies from person to person, so I highly recommend scheduling multiple sessions at once. The price is also tough to beat compared to other providers. There are also classes available at no extra cost which can help when in between appointments.

I was originally matched with a therapist that did not do chat sessions even though she was listed as such. However, I was able to easily switch to another therapist and she has been great. Definitely a great value if you take advantage of group sessions and classes as well. There is a lot of good therapists with good information on those.

There are many options to use like writing OR talking and I appreciate the availability for both!