BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
9,555 approved reviews, newest moderated first
aajording_mark
That the counsler works at the pace needed to help me. Reaches out to what I'm looking for and gives suggestions and feedback with out cramming or going by script just for another session. Coery does an outstanding job at listening and pointing out things to help and focus with helping g build my confidence and measuring the work I'm doing males a diffrance.
Andy
Be careful with BetterHelp and chek your billing after canceling, i was charged 8 months after canceling with them and they don’t want to want to give me back the full amount, scam!
Response from BetterHelpMay 9, 2025
Hi Andy, If you canceled, you would not be charged further unless you resubscribed. If you resubscribed and were not using the service, you would be sent automated emails letting you know you had low account activity on your active membership. All that said, we have requested the email address linked to your BetterHelp account so that we can have a supervisor look into this further for you!
Dawn
The ability to connect with a therapist monthly via txt, voice or video.. for a reasonable charge
Rachel A.
it been a lot of help to get the skills I need to manage my mental health. Thank you!!!
Dee
I love how the app asks you many questions about your requirements to try and match you with the most suitable therapist. I wanted a therapist that was culturally sensitive and a woman of colour as based in experience this made me feel more seen and comfortable. Booking live video sessions weekly is easy using the calendar and my therapist is able to attach helpful documents through the app that I can work through between sessions. I am experiencing financial difficulty atm and this was the most cost-effective option for me and I am so happy my first match worked out well for me. I am coming up to three months of therapy now and I can say that speaking with my therapist and having her support has helped me build my self compassion, self esteem, self trust - that I have already started making progress in different areas of my life like putting myself forward for new roles at work and getting the job! To set a boundary and take space from an unhealthy relationship. My therapist has been helping me become more emotionally attuned with myself and just having her as a safe and non-judgmental space has helped alleviate my depressive symptoms. I love that I can also msg on the app whenever I want (especially when I have anxious moments) and my therapist gets back to me in a timely manner, usually efficient. It makes so much difference to have someone make you feel truly seen and held in all of your different phases.
Hovhanes B.
I love BetterHelp it’s affordable. My therapist Alejando H is a great man and very caring. He’s taught me some incredible skills on how to deal with life’s problems. BetterHelp is amazing and they correct or make up for any mistakes. They are very reasonable. I have issues connecting sometimes to the call but not big enough of an issue to knock off a star I give them 5 stars they even take medical.
Alyssa
So far I love the help I’ve received from my therapist. I’ve tried therapy in the past but always felt like it didn’t help me or I just was against it. But when I tried it here, I actually learned to love it. I look forward to my sessions and talking with my therapist. I feel so heard and receive the best advice.
Menzies N.
I have been using Betterhelp since February 2025. I had been waiting to be referred to a One to One Therapist on the NHS but everywhere I referred myself to was taking too long. The GP recommended Betterhelp and I had seen the advert on youtube for a full year and looked into the price. The price was reasonable and affordable, and they even did discounts for low income. I gor matched with a wonderful and skilled Therapists. She really know what how to help me navigate my emotions and topics and really listens and helps summarise and explain what’s happening with me and works with me to make small action plans. Shes applauds me victories and really encourages and inspires me. Betterhelp have group sessions and classes too which I have used. These are all very helpful as well. I would recommend Betterhelp to anyone who can afford it and is desperate to talk to someone. It really is underestimated how good therapy is for our mental health and these therapist are very skilled.