Jenny M.
Absolutely fantastic support
Absolutely fantastic support. We had an issue with a topper (not bedstory s mistake) but the customer service was very quick in responding and finding a solution. Highly recommend!!!

BedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing291 approved reviews, newest moderated first
Jenny M.
Absolutely fantastic support. We had an issue with a topper (not bedstory s mistake) but the customer service was very quick in responding and finding a solution. Highly recommend!!!
Brigitte E.
Tolles Produkt. Sehr schön verarbeitet und sehr gute Qualität Sehr gute Zusammenarbeit mit der Firma, rasche Lieferung und super Verpackung Kann ich weiterempfehlen
Patti S.
They were quick to reply to my issue. The three representatives that I communicated with and processed my return were exceptional. Great customer service.. I will be purchasing from this company again thank you
Taormina
Service client très réactif Très professionnel Je recommande fortement Articles de très bonne qualité
Kimberley C.
That it has storage behind back board and that I am able to store stuff under the bed frame.
Jim G.
This is the second BedStory mattress I have purchased. I’ve been very pleased with both… very reasonable pricing for a very good quality mattress. I did have a question about the expansion rate of the mattress and received excellent phone and email support. I would definitely purchase again and recommend to other others.
Myrat
We’ve bought two pillows for me and my wife. We’re satisfied. We wanted to change them to the ones with lower height. The communication with the Bedstory team was good and they gave clear instructions on what to do. Especially liked the tone of their message and the quick response.
Bob K.
I bought a mattress topper for my son but it was not the cure we needed. My experience with Bed Story was positive with their attempts to solve the situation. That topper did not work out for my son but I may get one for myself on my bed. Very good company and experience.