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BedStory Reviews | Read Customer Reviews of bedstory.com

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Home & Garden
Decoration & Interior
BedStory

BedStoryReviews of bedstory.com

4.1291 reviews
Decoration & Interior

BedStory4.1

Reviews291 About Contact

Overall score

4.1 out of 5

Great

Average of 291 reviews

Distribution

5★69%
4★8%
3★3%
2★3%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(619) 313-6011
bedstory.com
[email protected]

About BedStory

BedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.

BedStory (bedstory.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: bedstory.com
Website: bedstory.com
Category: Decoration & Interior
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BedStory reviews

291 approved reviews, newest moderated first

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Jörg B.
May 14, 2025
In one word perfect
In one word: perfect ..... i bought a topper 180x 200. and it fits perfect
Report
Preetam K.
May 8, 2025
u are cheater,advertising different and…
u are cheater,advertising different and supplying worst
Response from BedStoryMay 8, 2025
Dear Customer, Thank you for your feedback. We’re very sorry to hear about your experience. However, please note that we are not affiliated with the BedStory brand or seller operating in India. As such, we are unable to locate your order or provide customer service for purchases made through other sellers or regional websites. To resolve your issue, we kindly recommend contacting the seller or customer service team from whom you purchased the product directly. They will be better positioned to assist you with your inquiry. If you believe your review was intended for a different company, we would appreciate it if you could update it accordingly. Thank you for your understanding. Best regards,
Report
maurice
Apr 29, 2025
The mattress itself was defective but…
The mattress itself was defective but the support was amazing to deal with!
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Kyle J.
Apr 22, 2025
Very nice mattress and company!
The shipping was fast, packaged well and it was easy to set up. The quality of the materials is really nice. I did however run into a problem with mine and they made it right. Would recommend 100 percent!
Report
LM
Apr 22, 2025
Super
Super, uns wurde schnell per Kundenservice (Email) geholfen & kann man nicht meckern :)
Report
Ant A.
Apr 13, 2025
So far it's been a bad experience
So far it's been a bad experience. It's quite sad I had faith in this bed and company. Do not purchase
Report
Christian L.
Apr 8, 2025
Großartige Leistung
Großartige Leistung! Super Service immer gerne wieder.
Report
Tina J.
Apr 8, 2025
Ich hatte zwei Kopfkissen bestellt
Ich hatte zwei Kopfkissen bestellt. Aufgrund eines technischen Mangels am Produkt habe ich den Service kontaktiert. Technische Mängel können vorkommen, der Umgang des Services damit ist für mich entscheidend. Kurze Antwortzeit, Entgegenkommen mit dem Fokus der Nachhaltigkeit, schnelle Abwicklung - ich bin super zufrieden.
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