BedStoryBedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing291 approved reviews, newest moderated first
Norberto H.
This is a great and professional company, excellent customer service was very professional and was very understanding about a solution for the mattress. unfortunately. after using the mattress for a few days we realized it was sagging at the center and decided to request a return. no issues with the refund. Thank you BedStory
Stephan Herzig D.
Tolle Firma und ein außerordentlich freundlicher und kompetenter Kundenservice. Selbst nach 8 Monaten noch sehr bemüht und sehr entgegenkommend. Jederzeit und auf jede Frage kommen freundliche Antworten und man sucht immer eine Lösung. Hier ist man als Kunde sehr gut aufgehoben
N. Melanie W.
Sehr netter und vor allem schneller Kundenservice, es ging weit über Standard hinaus
Gustavo A.
The Bedstory Mattress is very comfortable, I wasn't expecting that for a 4" thick mattress. I had an issue expanding it but the customer services helped me promptly giving tips on how to fix it. I recommend.
Paul B.
Very well made and packaged. I have never purchased a mattress online but no worries when dealing with Bedstory. Communication has been perfect and our satisfaction has been earned by this great company. I will recommend to friends and family as we are very happy with our purchase.
Mary
Mattress was fine for 35 days. So just over the rerurn limit. My back is fused from scoliosis and my husband has no back issues. After 35 days of sleeping on mattress my husband started sleeping on floor due to indents where he was sleeping. I weigh 110 pounds and also have huge indent where iI was sleeping and after being in bed for 3 hours I am in so much pain I have to get up. My back hurts so much it feels like I never had surgery. Stay away from these mattress. I researched for 3 months before I bought it. The good reviews are from people that have only slept on it a week or less. Always wait 30 days. So after 35 days we are throwing it in dump. King size.
KLAUS-PETER
Hat länger gedauert bis der Topper entfaltet war.schneller Versand, guter Service.
Vanessa P.
Customer service is great! They answered back quickly and handled my concern with professionalism.
