BedStoryBedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Abhishikta C.
I have purchased 3 types of mattresses from Bedstory, one twin, one queen and one king mattress. All of them are just the right way of getting into bed after a tiring day. The relief these mattresses provide after a good sleep is worth mentioning. Also, the customer interaction is handled promptly and I am extremely happy about Bedstory purchases.
Joe
Great customer service. Quick to resolve. I would definitely purchase from this company without hesitation.
Altay A.
The product is great and customer service is first class as they did everything they could to speed up an already late Fedex delivery.
Consumer
Waste of money didnt expand. Customer service waste of time
Stefanie W.
Sehr freundlicher und kulanter Kundenservice. Ich empfehle Bedstory weiter!
N L.
I purchased a queen mattress from Amazon to replace the mattress in my 5th wheel. When I retrieved the 5th wheel from storage, I found that I did not need to replace the mattress. I contacted the seller on August 3rd to obtain the return label for sending the mattress back to them. A couple of emails later, I received the shipping label. Once the seller received the mattress, they deposited the refund into my bank account on August 9th. Communication was prompt and very courteous.
Javier V.
The bedstory memory foam mattress was so hard and very uncomfortable to sleep on. I suffer with severe back pain and it made it worse.
Coco
I am rating a 3 because I was extremely pleased with their product and wanted to buy another bed. I reached out to their customer service department which was quick to respond and I deeply appreciate that. Only thing is they no longer have the bed available and cannot find me anything comparable? That’s odd to me. Especially since I am giving them such props on their product being comfortable you’d think they’d want to retain me as a customer and offer me a comparable product to purchase. That is my only feed back.
