BaubleBarReviews of baublebar.com

Absolutely atrocious company with horrible quality products and service. Every order and experience I’ve had with them has gone wrong. All of the 18k gold dainty bracelets I’ve bought broke after 1 month. Also waited one month to tell me my custom order was out of stock and now I won’t have it in time for a birthday gift. They only realized it was “out of stock” because I reached out asking where the item is. They have zero accountability for orders that are placed and will leave you charged hundreds of dollars for an item they never even intend to ship. Absolute scam and will not give them a third chance with ordering. So disappointed.

It has been 3 weeks and I have not received any shipping information to my order. It was meant as a Christmas gift for my girlfriend and now it’s January 9th, still no gift. They briefly discuss the shipping situation but drastically underestimate their actual shipping process. Since it hasn’t been shipped yet, I wanted to cancel the order. But since this is a “custom piece” the order cannot be cancelled. The necklace I purchased was the bubble letter necklace with a single letter on it, respectfully how is this a custom necklace. And how on earth does it take 3+ weeks to ship it out. This jewelry is the same quality as target jewelry and I highly recommend you don’t make the same mistake I did.

My order took a long time to process, but I tried to be patient because it was customized. But upon arrival, the bracelets, which are pricey for someone like me, fit my two-year-old better than me, an average adult woman. I reached out to them because I was heartbroken, and they didn't help, just noted the size on the site. If you, like a normal shopper, assume a bracelet is a normal size and not for a doll, this is not the shop for you.

I purchased 2 bracelets from this company. Both of the clasps on the bracelets are broken. I tried to print a return label online and was prompted to upload photos of both bracelets. The website would not accept the photos and I received an error message when trying to upload them. I contacted the company via email and received a generic reply. I have since tried contacting them on two other occasions via email, since they do not have a phone number, and no one is responding to me. I now have to file a dispute with my credit card to get my money back.

Ordered a customized necklace for my niece and it’s still yet to arrived. When I ordered it, the site says it’ll ship in 2 weeks but after confirmation it’s now 3 weeks. Why not add that to the site? And of course I can’t cancel the order because it’s a custom piece. The lack of transparency seems like a scam. Hopefully the necklace doesn’t fall apart whenever I do finally receive it.

Horrible product. Sent an email that my jewelry tarnished within 3 days and the person that emailed back was no help at all. I responded back and still have not heard anything. The jewelry is junk

I ordered two necklaces and two bracelets for a Black Friday sale. With the price, I should have expected the low quality but have been completely disappointed. The “T” necklace I ordered for my teenage daughter looked like a phallic male body part. The two bracelets were so cheap that after two wears, both broke. Out of the four items, three have been submitted for returns in less than one week.

Buyer beware!!! They have the worst customer service ever. I ordered 3 bracelets on December 12. I only received 2 before Christmas. I was guaranteed these items to arrive. I emailed the week before Christmas asking about the remaining item since they had not contacted me regarding the delay of the item. I was told it was back ordered. I followed up on Friday and was told it’s still on back order and will ship once in stock. I asked if there was a substitution they could provide and was told they don’t do that. Now I received email saying they canceled my order and refunded me. I think they didn’t intend to sell the Carly bracelet for $10 so they cancel the order. Every response I got from them was very vague. Don’t waste your time cause you will be disappointed