Bath & Body Works - great fragrance finds in shower gels, body lotions, hand soaps, candles, Wallflowers, gifts and discontinued fragrances. Shop online, read customer reviews or find a store near you!
Bath & Body Works (bathandbodyworks.com) has 1,677 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Mike
I ordered my bath and body on 5/22/2020. I received the order on 6/9/2020. 18 days later. This was b/day present for my daughter, which was on 6/7. The mist I ordered came in without a cap, and not able to use. I am totally upset with the way this was handled,shipped, and packed for delivery.
Macy S.
Love this place! So happy they came back out with the Tahiti Island Dream lotion!
Mary Grace K.
I ordered product online on 5/16/2020 and according to the website delivery is 5-12 days I was told deliveries would not start until may 27th and maybe I will get it by June 9th. Well nothing as of yet!! Some hand soaps and a candle you have a ton of this product not sure why such a long wait for product!! I will never order online again!! I will also make sure I post everywhere that if you don’t want your product anytime soon then order online you may get it in a few months!! So ridiculous!! Let’s see if corporate reads this and reaches out to me. I bet not!! Beware don’t order online!!
SHONDA D.
The Severna park store is the ABSOLUTE WORST STORE IVE EVER VISTED! The greeter was friendly them other persons and I’m saying that in the nicest way possible Are not friendly don’t offer any any coping or promotions .. called customer services and thy are of. NO HELP !
Jasmine R.
I will start off by saying that I am super P’d OFF with this company! I ordered a Mother’s Day bundle and several other items on 4/23/2020. I ordered two of them and one arrived on time. However, for the other order, the estimated delivery should have been between 5/10-5/14/2020. I’ve tried to contact corporate on 4 separate occasions and every time they directed me to customer care because they “don’t handle these issues” and they promised I would physically speak with an advisor. NOPE!!!! Everything was automatic and I never spoke with anyone! I’ve waited the bull crap 24-48 hr for my package details to update and there is still NO update a month and half later! F this company. I will NEVER order from them again! I never had issues before but this was the icing on the cake. I will not be a returning customer and neither will my friends or family. Thank you for ruining our Mother’s Day during the pandemic. All other companies have been on time with packages and have been super transparent if there were any issues. I do expect some kind of response ASAP.
Human H.
During bad times like covid19 pandemic I realized this company is crooked. They increased the price on hand soap in a way that shows theses crooks belong to the ranks of those taking advantage of human bad times. Shame on you ! I actually switched to other shops at better prices.
Tonya B.
I have purchased from this company 30 years . I ordered before COVID and it took forever . This time I ordered 5/24 . It is now 6/5/20 and I have received nothing but lots of emails stating first it had been shipped then it was processing now my order has been cancelled . Do not order from them online .
Pilar R.
Placed an order by telephone as the online site would not compute the advertised discounts... received an incorrect order today; was sent 15, 3 way candles instead of 15 plug in refills and was also overbilled $260.95. The company is refusing to send a prepaid return label and insisting I pay for the shipping despite it being thier error. Spent over an hour trying to resolve this issue. Will never shop from them again! Terrible customer service!
