Bath & Body WorksReviews of bathandbodyworks.com

I was helped by Cedrica and in the lime Ridge Mall. She not only upscale all of my purchases, even if I only bought a couple of candles and a couple of things she made my experience quite unforgettable. She was very knowledgeable. She helped me pick out the right candle, she took the time to get to know me so that she can match the same kind of scent. She was professional. She was funny. She was laughing. She was upbeat and I think Bath and body Works are very, should be very grateful to have her as an employee.

Grace at your Warwick Mall Bath and Body Works was very helpful and knowledgeable about the products She is nice and personable and helped me find what i needed

I placed an online order on Sep 23rd. On Sept 26th I received an email stating my order is on the way being delivered by DoorDash. Next email status in afternoon of Sept 26, order was 2 stops away from my house in Grayslake Illinois. Serveral hours lated order status stated being delivered by DoorDash still showed 2 stops and 20 miles from my address. Overnight status at 6am Sept 27, Sunday showed delivery on way, to be delivered by 6:01am. At 9am status showed unable to deliver and order being returned to facility in OHIO, when I live in Illinois. A call to Customer Service said delivery will now be a week later with no explanation as to why DoorDash did not deliver when only 2 stops away. I had sent the driver, Angel, a chat on Saturday eveing asking about the delay in only 2 stops away but received no response. DoorDash is unacceptable as a delivery service for Bath and Body Works and you have lost my business.

Today I went to pick up an order from BBW in Prince Frederick. I was pleasantly greeted at the door. I informed the young lady that I was there to pick up an order. She asked for the order number and if I had planned to do any shopping. I advised that I wasn't. She proceeded to the counter, got my order and brought it to me. I thought that was extremely nice of her and I truly appreciated her kindness. Keep up the good work.

⭐⭐⭐⭐⭐ I had an AMAZING experience at the Bath & Body Works Augusta Mall location on Sunday afternoon, all thanks to Ms. Jae! She was incredibly knowledgeable, helpful, and energetic. She gave me great candle recommendations and introduced me to the Wallflowers and plug-ins—which I’m now hooked on! 😂 Ms. Jae also took the time to help me understand the Bath & Body Works app, my points, and how the free rewards I earn work. I walked in shopping for candles and walked out not only with some great products, but with a much better understanding of how to maximize my rewards and use the APP! She was upbeat, funny, and genuinely made shopping enjoyable. Her personality, product knowledge, and customer service truly stood out. She is exactly the kind of associate every store needs! Management, please recognize Ms. Jae for doing an outstanding job. She made my visit memorable, and I’ll definitely be back! 🕯️💕✨

After almost a month of waiting to see if I was going to get a refund or replacement order for 17 items I did not receive, I called and was greeted by Roger. He was so pleasant and nice to chat with while getting me a replacement order and refund for rhe scents out of stock. Amamzing customer service! You rock Roger!

Rest & Relax August Rewind I love the fragrance of this product because it smells so mild and fresh and clean Upon entering the bathroom without even squirting the bottle You can smell the cleansing effects of the home Once activating with water you just simply rub your hands together and it lathers so easily There's no residual there's no afterwards there's no spillage; it just pours out . So sit back rest and relax and rewind !

I have always had a great experience at Bath & Body Works, and today’s experience was no exception! I went to the store in Surprise, AZ, and Michelle greeted me the moment I walked in. She was very personable & helpful!