Bath & Body WorksReviews of bathandbodyworks.com

I bought one of their Aromatherapy Eucalyptus + Spearmint Stress relief , body mist Sweet pea love them.

Order delivery changed 3x in a month , have not received candles yet it’s been over a month will not be ordering from them ONLINE EVER AGAIN! They suck !

I made my last purchase online and it was very easy and fast, the products arrived quickly and in very good condition. I love it!

Order #93484335 hand soaps. Packaged beautifully and shipped on time!! Love the scents of the soaps. Have one in all three bathrooms and kitchen!! I look forward to purchasing more!

Love their candles, but the manager at the Woodbury, MN location (she has short red hair) is a witch and needs some diversity training as well as a shot of tequila.

Bath and Body Works has great things at a good affordable price. They have great products. Their service their is the best and they are really helpful and kind.

I ordered something from them online on April 7th for a friend's birthday present. The delivery date has changed, and who knows how long it'll take for this order to be delivered. Yesterday I tried speaking with customer service and the online chat. I asked the customer service rep where was this order coming from and she said she didn't know. Lie #1. She couldn't answer any of the questions I asked. Then I got an email today saying the delivery date changed as I mentioned, so this time I used the online chat. This person at least knew where the order was coming from and it's my state's next-door neighbor. I could drive there in less than 12 hours. This order will probably get to my bestie after her birthday. And what makes this so bad is that the fragrance that she loves is a retired one, so I can't just go to a Bath and Body Works store and buy it. I will NEVER order from them again online. I received packages I ordered 3 days ago yesterday (and they came from New York). BBW's shipping policy is idiotic, ridiculous and moves at a snail's pace getting orders out for what they charge you for shipping. I've asked people I know who buys their products whether they've used the online shipping, and they have horror stories too. Done with Bath and Body Works.

I love this place but they need to bring back some sents cause the new ones just ain’t it like they need to bring back santas blueberry shortbread