Bare NecessitiesReviews of barenecessities.com

Response from Bare NecessitiesJan 3, 2018

Hi Chrystal, I am so sorry that you feel this way. Bare Necessities is in the business to support women and change lives. I can assure you that as a successful family owned company that has been in business for over 20 years, that you will not be disappointed with our products or our customer service. We believe in providing every customer with an outstanding customer service experience. I would absolutely love to help you personally with not only selecting the perfect bra but finding the right fit. We are all certified bra fitters with years of experience. Please allow us to provide you with an over the phone bra fitting and the ability to change your mind about our company. I look forward to hearing from you. Kindest Regards, Mette Iacovou Customer Service Supervisor / amBRAssador Bare Necessities [email protected] 732-902-5092

Response from Bare NecessitiesDec 27, 2017

Hi Kairi, I am so sorry that your experience with Bare Necessities was less than stellar. We truly appreciate our customers and want to ensure your happiness. On occasion, there are things that happen that are out of our control. Your issue above being one of them. We have great communication with our vendors that supply us our goods but sometimes they are overwhelmed and cannot come through on their promises of goods. We do our best to get in all merchandise as promised and we do keep you updated on the status of your order but I certainly understand your frustration. Please give me a call so that I can personally take care of you. I would love to offer you the same style in another color at the same flash sale price you originally received. I look forward to hearing from you. Mette Iacovou Bare Necessities Customer Service Supervisor 877-728-9272 and then press option 4 [email protected]

Response from Bare NecessitiesDec 27, 2017

Hi Nancy, Thank you so much for your positive review. We truly appreciate our customers and your business. We look forward to having you as our customer for many years to come. Kindest Regards, Mette Iacovou Bare Necessities Customer Service Supervisor

Response from Bare NecessitiesDec 11, 2017

Hi There, I am so sorry that this keeps happening to the bras you are purchasing with us. The underwire poking through is a huge indicator that you may be wearing the wrong size. It is usually very difficult for the wire to poke through otherwise. We would love to provide you with an over the phone bra fitting. All you need is a soft measuring tape and call 877-728-9272 and press option 4 when prompted to speak to a bra fit specialist. I was wearing a 36DD when I first started working here and I was having the same issue that you are having. After being properly measured, I found out I actually should be wearing a 34J!!!! I can't tell you how much better I feel and look and no more wires poking through!!! I hope you will give us a call. Kindest Regards, Mette Iacovou Customer Service Supervisor Bare Necessities [email protected] 877-728-9272

Response from Bare NecessitiesNov 15, 2017

Hi Jacqui, Borderfree is the billing and shipping party for our international orders so unfortunately we do not have any say when it comes to return shipping costs for our customers. I will however, enter in a service gesture with Borderfree to refund you your return shipping costs as a courtesy. I sincerely apologize that you were unhappy with your experience. You should see your refund of $34.68 CAD in the next 10-15 business days. Thank you so much for your understanding. Kindest Regards, Mette Iacovou Bare Necessties Customer Service Supervisor

Response from Bare NecessitiesNov 14, 2017

Hi Carrie, I apologize that you were unhappy with your experience with Bare Necessities. We pride ourselves on providing outstanding customer service. However, waiting 7 weeks to notify us of a missing package does not allow us to perform an investigation as to what happened to the package. 90% of the time we are able to locate and redeliver the package successfully if we are given sooner notice. At this point all we are able to see is that USPS delivered your package successfully to your address. If you feel that you would like to discuss this further please do not hesitate to give me a call. Kindest Regards, Mette Iacovou Bare Necessities Customer Service Supervisor 877-728-9272

Response from Bare NecessitiesJul 31, 2018

Hi Holly, Thank you so much for taking the time to write this lovely review. We appreciate you and your business. Best, CHERI AMBRASSADOR/ CUSTOMER SERVICE REPRESENTATIVE [email protected] US 877.728.9272 INTL 732.902.5400