Bare NecessitiesReviews of barenecessities.com

Today I just received my exchange order. Tried the bras on and was not at all happy with them. It’s taken me approximately two months to go through this company to get my first initial order and my return. Not happy with the time of delivery. Not happy that I have to pay the exchange fee to return them. Product is not it all what it said it would be. I ordered Olga lace lift t-shirt bra. The bra had a rim that I guess was supposed to be “the lift” but it sat against the skin under my breast and not my actual breast. The bra forced my breast out very weirdly and made them very cone like. I will not be ordering from this company again.

The bras are very nice but the return policy is crap, you can’t return your bra through the postal service you have to return it through a company called DHL delivery service, which is expensive and inconvenient. You can order the same bras through Amazon with out the hassle. I wish Barenecessites would change the return policy where you could return though the postal service. Bare Necessities does not refund all of your money they keep $36 return fee on top of the money you pay DHL. what a nightmare and a ripoff

I placed an order BN17187878 February 20th for 2 bras and 5 pair of underwear on a 5 for $30 promo. I had a 15% discount offer for the whole order. It wasn’t applied and Elyse kindly told me to make sure of fit then they would adjust the pricing. Still trying to get this resolved a month later. I chose alternative colored underwear to select in stock items and avoid delays. 2 of the five pair went on back order anyway. I paid to return 1 bra and 2 of the 3 delivered pair of underwear for wrong size. I included information about the exchange and called to make sure the $5/$30 would still be honored etc. and once again made sure the bra and underwear said in stock before placing the order. The 2nd package replacement bra which was in stock when I ordered is now saying it’s on back order for 5 weeks and 1 of the pair of underwear didn’t get shipped in the order that is enroute. So the representative today says I must order another pair of underwear to have the price adjustment and she will cancel the back ordered bra but I still cannot believe this is how they do business. The last two interactions had no sense of urgency at all. I get tons of emails for discounts for this site but after the last back order fiasco, I left the $100 + bathing suits in the basket and ordered them at Macy’s. By the way they are already here.

I want to thank you for your EXCELLENT service, via phone & Internet. I am amazed how quickly my orders arrive, & the courtesy afforded me whenever I have contacted Bare Necessities by phone. I have been ordering from you for several years, as I recall.

My review is the staff in bare essential are friendly so supported and they help you find what you are looking for thank you so much the saturday lady. I come back for more bras at some point again. I would recommed friend if they are stuggling 2 get what they need as well. So my spelling is quite bad sorry don't understand I know what trying to say spelling is bad it to do with my llearning difficulties. Helen Jewry .

Brutal. Ordered about $200 worth of items from BN. I purchased from BN 6-10 times over the past number of years with no incident. Something has gone terribly wrong with their system and customer service. All items showed to be in stock (BN17075889). When they confirmed the order one item was on back order. We paid to have all items delivered in 3-5 days. It took 2 days just to ship it and the estimated delivery date was 7 business days. I called to cancel the backordered item and were treated like dirt and was told to call if the item was delivered late to,get a refund on shipping cost. Big deal. It's delivery as expected that's what is really important. After 3 days the track it showed it would be 2 more business days late. Then 5 days before it was to arrive I looked and was notified the parcel was delivered. Looked everywhere no parcel. Waited 2 days as they request so the neighbors can bring it over. No parcel. Called and was told to wait the week for them to investigate. Never again with BN. 2nd customer service rep was great but the first was brutal. Now I need to pay the credit card and hopefully they will refund us our money in about two weeks. This was a good company with good service. Something has gone way off track. Maybe they don't get it, but as a customer getting a satisfactory item delivered on time is just as important as a discount or price. They are responsible for delivery as they pick the carrier. They need to manage it

Delighted I read the bad reviews before I purchased maternity bras, my god shocking reviews, thank you everyone....

I purchased 2 bras from Bare Necessities. The cup was too large. I had worn one so decided to exchange the other, unpacked one. I called their advertised number several times and was "hung up" on. I tried to e mail them and received an error message. I will never buy from them again.