Bare NecessitiesReviews of barenecessities.com

Response from Bare NecessitiesJun 22, 2021

We are so very sorry to hear that your order was lost in transit by the carrier. We are just as disappointed as you are that this unfortunate situation occurred. We see from your order history that you have been a loyal customer of our site, so you know from past experience that we endeavor to fulfill every single order in a timely manner, and would never want a customer to be out funds for goods that the carrier did not deliver as expected. We are glad that our supervisor called you immediately and issued you a full refund for the price of your order - as well as a generous credit to apply towards a future order - and we certainly hope that serves to prove that we value your patronage. We sincerely apologize for any inconvenience and do hope that you will reconsider and return to shop on our site again in the future.

Response from Bare NecessitiesJun 9, 2021

Thank you so much for sharing your feedback with us! We are overjoyed to hear that Niashia was able to skillfully assist you and provided you with the outstanding level of attention that you deserve! Our entire team of Bra Fit Experts is passionate about delivering memorable experiences to our customers, and we are certainly glad that Niashia was able to do exactly that! We look forward to having the pleasure of assisting you again soon!

Response from Bare NecessitiesMay 17, 2021

Thank you so much for this positive feedback! We are ecstatic that you received the superior level of service that we strive to deliver to each and every customer we interact with. We do our best to offer an inclusive size range so that every woman, regardless of size, can have access to garments that will enable her to look and feel fabulous. We hope you will return to shop with us again in the near future! We look forward to speaking to you again soon!

Response from Bare NecessitiesMay 10, 2021

Thank you so much for providing us with your positive feedback regarding your recent interaction with Sabrina! Although we regret to hear that the bra you had purchased did not provide you with the perfect fit you had hoped for, we are so pleased to hear that Sabrina was able to skillfully assist you with resolving your inquiry regarding initiating a return for the garment and provided you with the time and attention you deserve in order to determine an alternate selection that will meet with your complete satisfaction. We certainly do appreciate hearing from our loyal customers and appreciate YOU for sharing your valuable input with us so that we have the opportunity to recognize Sabrina for a job well done! We hope you will return to shop with us again in the near future! We look forward to having the pleasure of assisting you again soon!

Response from Bare NecessitiesApr 28, 2021

Thank you for taking the time to share your valuable feedback with us. We sincerely apologize for the inconvenience that you experienced when your parcel was lost by the carrier. We are equally as disappointed as you are that this unfortunate situation occurred, and wish that the package had not gotten lost in transit. If for any reason, FedEx does wind up locating this shipment and returning it to our warehouse, we will reach out to you promptly to let you know so that we can assist you with placing a new order. It is frustrating to us that we endeavor to ship out orders promptly so that we can strive to deliver complete satisfaction to our valued customers, and then occasionally a carrier does lose a package, but that is a circumstance completely beyond our control and we do hope that you will return to shop with us again in the future. We regret that this order did not reach you as expected, but we truly appreciate your patronage and look forward to having the opportunity to assist you with your future selections.

Response from Bare NecessitiesApr 17, 2021

We thank you sincerely for taking the time to share your thoughts on your recent experience with us. Having the opportunity to read this positive and delightful feedback is a privilege and we are grateful to you for letting us know how satisfied you were with your interaction with our Customer Service Team, and with our products and processes as well. Niashia is one of the newer members of our team, but she has quickly demonstrated how passionate she is about providing outstanding service to our customers and we are fortunate to have her aboard. We will be sure to relay your kind words to her and recognize her for a job well done. We hope that we will have the pleasure of assisting you again in the near future, and that we will continue to exceed your expectations in every way.

Response from Bare NecessitiesApr 16, 2021

Thank you so much for taking time to share your positive experience with us! We couldn't possibly be any happier to hear that Bare Necessities will be your go-to destination for your future intimate apparel purchases! Our team of Bra Fit Experts is always here to assist you through the process and it is our goal to make it not only smooth and seamless, but enjoyable as well! We look forward to having the pleasure of speaking with you again soon!

Response from Bare NecessitiesApr 9, 2021

Thank you for sharing your valuable feedback with us. We are so sorry that you have not yet received the item you had ordered. Unfortunately, many manufacturers are still contending with significant shipping delays due to the current COVID-19 situation, and shipments are not always received in our warehouse when expected. We always strive to notify our customers of any expected delays, and would be happy to assist you with selecting an alternate garment that is in stock and ready to ship out. We would gladly accommodate you by upgrading the shipping method to ensure you get the item you need as quickly as possible. We are just as disappointed as you are when we are unable to fulfill an order due to production issues and manufacturer delays, but would truly appreciate the opportunity to resolve this issue for you. Please feel free to reach out to our Customer Service Team at 1-877-728-9272 so that we may assist you. We appreciate your understanding and your loyal patronage.