Bamboo InsuranceReviews of bambooinsurance.com

Response from Bamboo InsuranceJan 23, 2026

Hi David, We're sorry your experience with our team didn't meet expectations, and we appreciate you taking the time to share your feedback. We understand installment fees can be frustrating. The $10 fee helps cover the additional costs of processing multiple payments throughout your policy term, including transaction processing, billing statements, and payment management. While we keep fees as low as possible, they allow us to offer payment plan flexibility for customers who can't or choose not to pay in full upfront. We appreciate your business and are happy to discuss your payment options if you'd like to explore other alternatives. Please reach out to us directly at (833) 922-6266. Thank you, Bamboo Insurance

Response from Bamboo InsuranceJan 23, 2026

Hi JJ, We’re so sorry to hear that your experience didn’t meet the standard we strive to provide. We’d love the opportunity to look into this for you, but we’re unable to locate your policy using your Trustpilot account name. If you’re open to it, please email [email protected] and reference this review, along with your policy number and preferred method of contact. Thank you for taking the time to share your feedback - we truly appreciate it. Bamboo Insurance

Response from Bamboo InsuranceJan 20, 2026

Hi, William! Your feedback means the world to us. We’re thrilled that our mission of ease was highlighted throughout your experience with our customer service team. Cheers, Bamboo Insurance

Response from Bamboo InsuranceJan 20, 2026

Hi there, Thank you for taking the time to share this feedback. We understand how stressful it can be to receive a billing notice so close to the due date, especially with current mail delivery delays, and we appreciate you bringing this to our attention. We’re glad to hear our representative was able to assist you, and we value your suggestion regarding extending the billing notice timeframe. Feedback like yours helps us continue to review and improve our processes to better support our customers! Thank you again for sharing your experience. Cheers, Bamboo Insurance

Response from Bamboo InsuranceJan 20, 2026

Hi, Jesus! We’re grateful for your kind words and glad we could help. Providing dependable, friendly support is always our priority! Cheers, Bamboo Insurance

Response from Bamboo InsuranceJan 20, 2026

Hello there, We’re sorry your experience with our team didn’t meet expectations, and we appreciate you taking the time to share your feedback. Your review was escalated to our Customer Service management team for further investigation, and we’d like the opportunity to help make this right. Our team has attempted to reach you and left a voicemail. Once we connect, we’ll be happy to discuss the details of our resolution for you. We value your feedback and hope to speak with you soon. All the best, Bamboo Insurance

Response from Bamboo InsuranceJan 14, 2026

Hi there! We’re grinning ear to ear! Thank you for the kind words. Your positive experience is exactly what we aim for. Cheers, Bamboo Insurance

Response from Bamboo InsuranceJan 13, 2026

Hello there, We’d appreciate the chance to have a member of our Claims Management Team take a closer look at your situation. Please reach out to us directly at [email protected] and include your claim number, a phone number where we can reach you, and the best time to contact you so we can address your concerns properly. All the best, Bamboo Insurance