Bamboo InsuranceReviews of bambooinsurance.com

Bamboo has a 67% denial rate, for context the insurance crisis in Florida was 49%. They have a history of denying for "wear and tear", that seems to be their go to denial reason. Please consider other carriers, and there are other carriers even in CA. I have personal experience of what their denials can mean and it is devastating. For me it resulted in losing my home and almost 2 years of my life fighting them. I can't tell you they have spent more that the 225K claims in inspectors, attorneys, experts, etc. And why? So their CEO can claim record profits, and they do. Bamboo is very profitable, while their insureds lose everything.

Terrible Company. I was referred by Allstate to obtain a homeowners policy. That was in late January 25. I have been having to go back and forth with them regarding coverage on my home. Was promised all kinds of coverages only to wait and wait and now I am being told that I have to pay $500+ for a home inspection due to some fraudulent claims filed on my property. I have spoke to the CA insurance fraud agency & was told that there was a lot of fraud claims back in 2021-2022 & that with a letter of experience I should be able to obtain coverage. My previous renters filed a fraudulent claim for smoke damage due to wildfires many miles away. There has not been any fire or smoke damage to my home yet I am being penalized for their lack of taking the facts into consideration. Steer clear. I googled Bamboo & there are many unhappy clients due to claims not being paid so perhaps I actually lucked out in the log run..

Melisa is very knowledgeable and reassuring. I don’t like confrontation and she has done a great job being and advocate.

As a multiple property owner I am dealing with insurances my whole life. Bamboo is my new insurance and as far, I am in the middle of my claim and I am very satisfied with the choices of contractors and handling.

When I first got bamboo I let them know to put some notes down about an ex-wife that is frauding me out of my home so she couldn't get anywhere near me and your people I had them write some notes for almost 3 years they've done so well and I haven't had to pay any mortgage because I'm on a plan they make me know that I'm going to be okay and the walls are tight in your company I wouldn't have any other company but bamboo insurance and bamboo thank you so very very much and my children and my dog appreciate you it's been a hard road but you guys have been there for me now I've got a claim just started and I hope to God everything comes out the way I need it to come out and I need dire help getting into a place and paying my storage because if I don't pay it I'm going to lose it and that means I'm going to lose everything that I own thank you so much Mrs arms So know on Nov 26 I had something know happen that was the fire in my garage .my family and I have had to sleep in my car and my dog had babies my storage is due 😭 thank you Mrs. Rebecca Arms

I was helping my partner Ian obtain new home insurance for a rental home of his in California when his prior home insurance company pulled out of this state. We’ve were assigned to Noah Larsen who, as our agent,was able to help with a new policy for a very similar quote. There were a couple of extenuating circumstances and we were very pleased that Noah was able to deal with them for us. Thank you so very much!

I find myself stuck with Bamboo insurance, my carrier dropped me and I fell for Bamboo Insurance Bamboozle. Beware “Bamboo Insurance” will prove itself to be a stereotypical “Made in China” Quality, ”Delay, Deny, Disappear” bogus, Bait and Switch scam. They disappear, policy benefits prove useless as soon as you file a claim. Once you file a claim expect a Status letter noting ‘there’s no coverage for this claim’ and get stuck with this carrier with no option to protect your interest. Your claim data will be forwarded to the claims database and you will face a hard time finding coverage. They disappear, policy prove useless bogus as soon as you file a claim. Founder admits a disruption agenda, focusing on agency profits, aiming for the payouts lesser than premiums and using more conditions than the other carriers to deprive consumers of payout/benefits. Once you file a claim expect a ‘there’s no coverage for this claim’ letter with no further explanation, nobody to contact and then learn that your claim information has been forwarded to claims database so no other carrier will sell you a policy again. Policyholders are struggling and trapped. I’m stuck with them. Negative customer experience of minimum to none claim payout/disappearance (operations team) is buried under positive reviews of finding (sales/marketing team) cheap coverage when other carriers dropped. In between there’s a tech(cloud, excessive partnered data crunching) for few to no payouts. Bamboo admits focus on company profits, their revenue per employee is $200K, total $20M profit all is from wreaking someone’s life with few to none payout. There’s no claim investigation, claim contact or policy payouts. 2024 Source(profits/tech switch) : {Source Redacted} 2018 Source(customer/transparency false market bait) : {Source Redacted} Revenue declaration: {Source Redacted} Notice the open admittance “This is key to Bamboo’s success: Many insurers get in trouble when rates are inadequate, and losses paid are greater than premiums earned.” For a consumer/Policy owner this means Bamboo focused on ensuring consumer payouts should be lesser than the premium earned. Notice the self-centered “We want to continue growing profitably and doing the right thing for the company.” Right thing for a company is to deprive customers of their payouts, market the benefits until claims are filed so claim information is forwarded to other carriers and the customer is trapped. Notice the rejection “While most home insurers collect five or six pieces of basic data, Bamboo ingests significantly more” Ingest significantly more conditions/data to result in few to none payouts. Notice the data sharing to trap consumers “The company also has found success partnering with other insurance providers, leveraging innovative technology and an easy-to-use platform {Name Redacted} developed.” This platform is designed with a goal of 1. “payout should be lesser than the premium earned” & 2. ”doing the needful for the company profitability” 3. “Insurance needed disruption” 4. “Agency uses significantly more conditions to deny claims“ 5.Consumers are trapped in the policy that lacks marketed benefits. Policy payouts are not based on facts/ circumstances/ evidence/ legitimate reasons/good faith. 75K+ consumers are at the mercy of the legitimacy of the algorithm developed by the founder and partnering with other insurance providers is a defrauding conspiracy. Consumer reviews are documenting struggles, dissatisfaction, false marketing and lack of fair loss settlements- this should call for a thorough investigation into the legitimacy of the algorithm/platform/partnership etc. practices. This company was founded in 2018, garnered 75M+ by 2023, consumer lawsuits are starting to pile up, it’s on the path to disappearance/investigation. Agency needs to be investigated about their disruption agenda/method/consumer depriving, fraud. Consumers need an alert about protecting themselves. Experience is not xenophobic, that's not the point, important fact is they are making so much money and offer peanuts or no payouts. Lemonade paid fines for using AI for claim determination, this agency is using tech and bad faith, Needs an action on them. In the world where Bamboo Insurance could be anything they decide to be Made in China Bamboozle.

I had an unexpected flood in my home due to a faulty washing machine. Bamboo sent someone out to inspect right away and handled my claim quickly. So grateful to be insured by this company.