Start is the healthcare solution for busy professionals. If you make over $75K this plan is for you. Tired of overpaying for healthcare premiums? Get a quote and start saving today. Start Health is a genius, unique, common-sense health insurance reset that offers low-cost healthcare to high-quality services through a well-planned care reimbursement model with unlimited access to care and unprecedented transparency.
Starthealth (starthealth.com) has 5 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
starthealth.com
Website
starthealth.com
Category
Insurance
Location
South Jordan, Utah
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 40% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I’ve had a great experience with Start Health. Healthcare is confusing and frustrating, especially when it comes to costs and unexpected bills, and I really appreciate that Start is trying to do things differently.
What stands out most is the people. You’re able to talk to real people who actually care about helping you navigate the process. It’s refreshing to see a company challenge such an outdated system and approach healthcare in a way that feels more personal and straightforward.
RL
Rhonda L.
Start Health is not as good as traditional health insurance.
Start Health coverage is not as good as traditional health insurance, but yes the premium is about half the cost. If you don't use insurance and just want to spend less each month on health insurance premiums, then this insurance is for you. However, if you would like to be paying premiums for a health insurance that will actually pay your healthcare bills, this is not the insurance for you. What a scam. They make it sound so simple, just submit the receipts. But the documentation they require is not usually provided by medical providers or pharmacies, especially when presenting as self-pay. You have to really work for it, and even sometimes you still can't get it. And when you do get it, Start Health only pays you pennies on the dollar. And no, the "No Surprise Act" does not require providers to provide itemized billing statements with CPT codes. I reported my provider to CMS for refusing to provide it and CMS said the "No Surprise Act" only requires providers to provide a good faith estimate prior to the service and the ability to dispute charges if they are $400 more than the Good Faith Estimate, so there's that. (When I had issues getting these statements, Start Health told me providers were required to provide these statements by law, under the "No Surprise Act.) Then, if you do manage to get a reimbursement, or rather a credit to your deductible, its at a fraction of what you are charged, even with the self-pay discounts. They want you to shop around, but when I fell and broke my ankle one evening, after all Insta-care locations were closed, I didn't exactly have the luxury of shopping around.
Response from StarthealthApr 7, 2026
Thank you for taking the time to share your experience, Rhonda. We truly appreciate your honest feedback.
We understand your concerns around documentation requirements and benefit amounts, and we’re sorry this process didn’t feel as seamless as it should. Our goal is to offer a lower-cost alternative that gives members more control over their healthcare spending, and we’re continually working to make that experience clearer and more supportive—especially in urgent situations.
Because Start Health uses a member-submitted expense model, it can involve a bit more participation compared to traditional insurance. This may include requesting itemized receipts or documentation from providers so eligible expenses can be processed accurately. Our team is here to support members every step of the way and help make this process as smooth as possible. Your comments about the No Surprises Act and provider billing practices are especially helpful, and we’ll use this feedback to continue improving how we communicate expectations and support our members.
We would love to help you and have made several attempts to reach you but have not heard back. Please contact us at 800-894-9454, Mon–Fri, 9am–5pm MST at your convenience so we can further assist you and help you get the most out of your Start Health plan.
AJ
Amanda J.
I never realized I could shop for…
I never realized I could shop for healthcare and find better deals until I joined Start Health. It's saved me a ton!
Response from StarthealthApr 7, 2026
Thank you Amanda for sharing your experience! Happy that you were able to save!
MS
Michael S.
We're Saving a Ton!
Start Health has been a game changer for me and my family! The savings on our monthly premiums have been substantial compared to traditional health insurance, allowing us to redirect those funds into our HSA. This gives us more control over our healthcare spending and peace of mind knowing we’re building a financial cushion for future medical expenses. Plus, the flexibility to choose any doctor we prefer is an added bonus. Highly recommend Start Health for anyone looking for a smarter, more cost-effective approach to healthcare!
KS
Ken S.
Start Health is amazing
Start Health is amazing! The coverage is as good as traditional insurance and the monthly premiums are half of what I paid under the Healthcare Marketplace. Darien in support was super helpful!