Bamboo Insurance Reviews | Read Customer Reviews of bambooinsurance.com

Bamboo Insurance Reviews | Read Customer Reviews of bambooinsurance.com

Bamboo Insurance reviews

128 approved reviews, newest moderated first

Julia
Aug 12, 2024
really good experience with bamboo
I was really stressed about finding fire insurance in my area having a hard time well I received a quote from bamboo and a man named Noah Larsen he was so helpful made the process less stressful for me and received pretty good coverage for my home thanks again bamboo insurance
Response from Bamboo InsuranceAug 12, 2024
Hi, Julia! We're truly happy to hear that your experience with Noah and Bamboo Insurance was as awesome as we strive to make it. Thank you for taking the time to share about it! Cheers, Bamboo Insurance
Report
Meu
Aug 9, 2024
Poor customer service and response
The sales representative (Brett Hanson) was quick to respond only when collecting payment from me. After finalizing the policy, he did not reply to any of my emails when contacted with questions. Please improve customer service and experience. Update 8.14.2024 After reaching out to Rick Valeri, Steven Siffort, and customer service, absolutely no one attempted to reply or helped me with my concerns and issues. I am extremely disappointed with the service. Please fix or you will lose more customers.
Response from Bamboo InsuranceAug 14, 2024
Hi Meu, We appreciate you reaching out and certainly don’t take this lightly. Your messages were escalated directly to the Agency Sales Manager, Rick Valeri. If you're open to giving us the opportunity to address your concerns, please feel free to email him at [email protected]. Thank you, Bamboo Insurance
Report
Dawn K.
Aug 5, 2024
Shopping for home insurance in CA
I filled out information for an online quote after business hours on a Friday. I received an automated e-mail saying the company would contact me during business hours on Monday and asked me to respond to a few extra questions. I sent those over and first thing on Monday morning I had a quote that was reasonable. I had a few extra questions that Cooper quickly answered and was readily available to take my phone call. Getting home insurance in Southern California is quite difficult these days and I was happy to get a reasonable quote.
Response from Bamboo InsuranceAug 6, 2024
Hi, Dawn! Reading this review made us dance a little happy jig! We're so happy to hear that your experience with Cooper was such a great one, and we're excited to continue that type of experience for you. Thanks for sharing! Cheers, Bamboo Insurance
Report
Robin G.
Jul 31, 2024
Very responsive
Very responsive. In this climate I found that after contacting many insurance companies regarding homeowners insurance I receive no response, even after two weeks waiting! Bamboo responded right away. The experience was painless and the agents were professional and quick. I appreciate the great customer service, given the reluctance to insure homes these days.
Response from Bamboo InsuranceAug 1, 2024
Hi, Robin! We're so glad to hear your experience was reflective of our mission, to bring ease to the insurance experience. Thank you so much for taking the time to leave this review! We look forward to continuing this type of experience for you. All the best, Bamboo Insurance
Report
Tammy A.
Jul 1, 2024
I was very happy with Bamboo
I was very happy with Bamboo! The service I received was fast and the prices were fair. Unfortunately I still required the CA Fair Plan but I was still impressed with everything.
Response from Bamboo InsuranceJul 2, 2024
Hi, Tammy! Sounds like an incredible experience - and we're thrilled you chose to have it with us! We're also very grateful you took the time to share about this. Cheers, Bamboo Insurance
Report
Bob O.
Jun 27, 2024
Was able to secure home owner…
Was able to secure home owner insurance, that was fast easy and professional
Response from Bamboo InsuranceJul 1, 2024
Hi, Bob! We're so glad to hear your experience was reflective of our mission, to bring ease to the insurance experience. Thank you so much for taking the time to leave this review! We look forward to continuing this type of experience for you! All the best, Bamboo Insurance
Report
Mike
Jun 13, 2024
Our agent was very helpful and returned…
Our agent was very helpful and returned our calls as promised.
Response from Bamboo InsuranceJun 13, 2024
Hi, Mike! We love hearing this! You deserve a reliable experience, and we're glad we were able to deliver. Thanks for sharing! Best, Bamboo Insurance
Report
Brian G.
Jun 12, 2024
My agent was responsive and…
My agent was responsive and knowledgeable. The process took less time than promised and came in at a fair rate.
Response from Bamboo InsuranceJun 12, 2024
Hi, Brian! This is exactly what we love to hear! We're grateful you chose us, and that your experience was exactly what you deserve. Thanks for sharing this! Best, Bamboo Insurance
Report